Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Noel

Breckenridge,TX

Summary

Dynamic Install Technician with a strong background at Nextlink Internet, excelling in customer service and problem-solving. Proven ability to enhance client satisfaction through efficient installations and effective communication. Skilled in diagnostics and troubleshooting, while fostering teamwork to improve overall performance and achieve project goals.

Installation professional prepared for impactful roles in technical environments. Background includes managing complex setups and problem resolution, with focus on precision and reliability. Collaborative team player, flexible with changing demands, and skilled in equipment handling and system troubleshooting.

Overview

7
7
years of professional experience

Work History

Install Technician

Nextlink Internet
06.2022 - Current
  • Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
  • Improved customer satisfaction by providing timely and efficient installations of various equipment.
  • Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
  • Educated customers about system upkeep and operations.
  • Maintained detailed records of completed projects including client feedback for continuous improvement efforts.
  • Removed all excess materials and debris from work sites.
  • Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
  • Provided outstanding customer service before, during, and after the installation process for seamless experiences.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained schedule of up to 7 appointment per day.

Sales Associate

Oreilly Auto Parts
09.2018 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

GED -

Eastland Care Campus
Eastland Tx
06.2014

Skills

  • Power tool operation
  • Hand tool proficiency
  • Construction background
  • Diagnostics and troubleshooting
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Install Technician

Nextlink Internet
06.2022 - Current

Sales Associate

Oreilly Auto Parts
09.2018 - 05.2022

GED -

Eastland Care Campus

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