Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
Generic

Christopher Normandeau

Summerville,SC

Summary

Accomplished Food Service Director with extensive experience at Genesis HealthCare, recognized for innovative recipe development and exceptional time management skills. Successfully led quality assurance initiatives that elevated client satisfaction ratings. Proficient in identifying and leveraging staff strengths to enhance service delivery and optimize operational efficiency. Committed to driving continued improvements in food service operations.

Overview

19
19
years of professional experience

Work History

Lead Cook

Aramark, Volvo Cars USA
Ridgeville, SC
09.2024 - Current
  • Implemented food quality specifications through menu planning, plate presentation, and quality checks.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Lead Cook, Flex Cafe

Aramark, Boeing
North Charleston, SC
04.2023 - 09.2024
  • Operated main entree line, preparing breakfast and lunch for 500-700 individuals each day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Optimized kitchen processes to increase efficiency and reduce order preparation times.
  • Monitored culinary standards and operational guidelines for kitchen areas, food preparation and facility conditions.
  • Distributed food to service staff for prompt delivery to customers.

Lead Cook Night Supervisor

Aramark, collage of Charleston
Charleston, SC
09.2022 - 04.2023
  • Oversaw food preparation processes to ensure that orders were completed accurately and efficiently.
  • Supervised food preparation staff to deliver high-quality results.
  • Managed daily food preparation for the main entree line, catering to 500 students.
  • Monitored quality of all cooked items throughout the day to guarantee high standards were maintained.
  • Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
  • Trained new cooks on proper techniques for preparing dishes according to recipes.

Food Service Director

Genesis HealthCare
Concord, NH
01.2006 - 07.2022
  • Administered financial aspects of food service operations, ensuring expenses matched budgets.
  • Developed seasonal menus incorporating locally sourced meats and ingredients.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Developed and implemented food service policies and procedures.
  • Collaborated with server trainees to promptly resolve potential customer concerns.
  • Scheduled staff shifts and managed payroll records for hourly employees.
  • Prepared detailed reports on food service performance metrics for senior management.
  • Coordinated with other departments to ensure seamless service delivery across the organization.

Skills

  • Effective Time Management
  • Innovative Recipe Creation
  • Client Satisfaction Strategies
  • Quality assurance
  • Attention to detail
  • Effective Multitasking
  • Recognizes Staff Strengths

Accomplishments

  • Team leader of management culinary catering team
  • 2016 winner of YMCA spring fling cooking contest
  • 2018 peoples choice award for local iron chef competition
  • 2019 guest chef judge for local iron chef competition

References

References available upon request.

Timeline

Lead Cook

Aramark, Volvo Cars USA
09.2024 - Current

Lead Cook, Flex Cafe

Aramark, Boeing
04.2023 - 09.2024

Lead Cook Night Supervisor

Aramark, collage of Charleston
09.2022 - 04.2023

Food Service Director

Genesis HealthCare
01.2006 - 07.2022
Christopher Normandeau