Overview
Work History
Education
Skills
Timeline
Generic

Christopher Ochoa

Detroit,MI

Overview

13
13
years of professional experience
2
2
Languages

Work History

Cargo Ramp Agent

Fedex Express
09.2015 - Current
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Reduced turnaround times for aircraft by effectively coordinating with ground crew and pilots during loading and unloading processes.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Helped train new employees in safe practices and warehouse procedures.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Delivery Driver

Vince's Shellfish
02.2014 - 09.2015
  • Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Answered common customer questions, completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Assistant Manager

J&s Recycling
01.2011 - 02.2014
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

High School Diploma -

Oakland High School
Oakland, CA
05.2001 -

Skills

  • Analytical Thinking
  • Physical Strength and Stamina
  • Quality Assessment and Assurance
  • Adaptability
  • Decision-Making
  • Continuous Improvement
  • Dependable and Responsible
  • Team building
  • Reliability
  • Self Motivation

Timeline

Cargo Ramp Agent

Fedex Express
09.2015 - Current

Delivery Driver

Vince's Shellfish
02.2014 - 09.2015

Assistant Manager

J&s Recycling
01.2011 - 02.2014

High School Diploma -

Oakland High School
05.2001 -

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Christopher Ochoa