Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Ochoa

Washington

Summary

Results-driven management professional with a strong passion for the restaurant industry. Eager to expand knowledge and expertise in all aspects of restaurant operations, from front-of-house to back-of-house. Committed to delivering exceptional customer experiences and driving business growth through effective leadership and strategic decision-making. Seeking opportunities to contribute skills and dedication to a dynamic restaurant team.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bar Manager

Taffer's Tavern
01.2021 - 11.2024
  • Closed out cash register and prepared cashier report at close of business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.

Floor Manager/bartender

Dave & Buster
01.2018 - 01.2021
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.

Medical Assistant

Buckley's Renewal Center
01.2016 - 01.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Handled incoming calls efficiently, providing accurate information and assistance.

Front of the House Staffer

Blue Jacket
01.2015 - 01.2016
  • Sanitized and reset tables to maintain a clean dining environment.
  • Supported bartenders by efficiently pouring and crafting drinks.
  • Ensured customer satisfaction by providing timely and precise food service.

Janitor

Chimes
01.2013 - 01.2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Collaborated with fellow janitorial staff members to ensure comprehensive coverage of all required cleaning tasks each night.

Assistant Manager

Old City Green
01.2009 - 01.2013
  • Facilitated sales processes to enhance customer satisfaction and drive revenue.
  • Managed cash transactions efficiently, ensuring accuracy and customer satisfaction.
  • Trained new employees to ensure seamless integration into company processes.
  • Recognized different types of plants to support horticultural projects.
  • Launched and promoted innovative ideas to enhance business operations.

Education

Diploma - Medical Assisting Program

Medtech Institute
Silver Spring, MD
12.2015

Skills

  • Bilingual in Spanish and English
  • Exceptional customer service
  • Patient instructions
  • Team leadership
  • Bar management
  • Staff scheduling
  • Inventory management
  • Guest interaction

Certification

  • CPR
  • First Aid Certified
  • Safe Serve

Timeline

Bar Manager

Taffer's Tavern
01.2021 - 11.2024

Floor Manager/bartender

Dave & Buster
01.2018 - 01.2021

Medical Assistant

Buckley's Renewal Center
01.2016 - 01.2018

Front of the House Staffer

Blue Jacket
01.2015 - 01.2016

Janitor

Chimes
01.2013 - 01.2015

Assistant Manager

Old City Green
01.2009 - 01.2013

Diploma - Medical Assisting Program

Medtech Institute

Similar Profiles

CREATE PROFILE
Christopher Ochoa