Christopher Ochoa

Actually purchased the company from the previous owner on November 14, 2022. The first 3 months of owning the business, we recorded our highest grossing and most profitable months ever in 38 years of being in business. We also went digitalized on our invoicing and record keeping. Also started introducing new technologies into our leak detection system that made it easier for the technicians.

• Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
• Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
• Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
• Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
• Streamlined project completion by effectively coordinating with contractors and other trades on job sites.
• Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
• Improved overall efficiency by implementing new processes for scheduling service calls, prioritizing urgent repairs, and managing workflow among team members.
• Collaborated with architects and engineers in the design phase of construction projects, contributing valuable insights as a Master Plumber.
• Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
• Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
• Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
• Optimized resource allocation by delegating tasks according to individual team member strengths, ensuring efficient execution of each project component.
• Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
• Saved clients money on utilities bills by recommending energy-efficient fixtures during consultations for renovations or new installations.
• Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
• Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
• Strengthened relationships with key vendors and suppliers through regular communication and collaboration, ensuring timely delivery of high-quality materials at competitive prices.
• Played an integral role in the hiring process for new team members, conducting interviews and evaluating candidates based on technical competencies and cultural fit within the organization.
• Increased company revenue by consistently upselling additional services and products based on clients'' needs.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Offered guidance and training to junior team members.
• Filled pipe systems with water and air to determine location of leaks.
• Inspected sewers and piping systems to assess quality and condition.
• Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Eliminated risks by correctly identifying potential safety hazards.
• Selected type and size of piping required for each project.
• Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
• Complied with state plumbing codes throughout duration of each project.
• Repaired plumbing systems, components, and equipment.
• Measured, threaded, and cut materials to correct angles.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Read blueprints to determine appropriate materials and procedures for each project.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Reviewed blueprints and project specifications to determine correct plumbing solutions.
• Prepared budgets and estimated costs for potential work on piping systems.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Cut and drilled holes in walls to permit passage of pipes.
• Planned pipe system layout, installation and repair according to specifications.
• Assisted with repairs to steam, drainage, and sewer lines.
• Used clamps and brackets to attach pipes to walls, structures, and fixtures.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
• Fabricated piping pieces and components in line with design specifications for each system.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
• Operated ground microphones and listening discs to locate hidden water line leaks.

• Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
• Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
• Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
• Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
• Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
• Collaborated with architects and engineers in the design phase of construction projects, contributing valuable insights as a Master Plumber.
• Streamlined project completion by effectively coordinating with contractors and other trades on job sites.
• Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
• Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
• Saved clients money on utilities bills by recommending energy-efficient fixtures during consultations for renovations or new installations.
• Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
• Strengthened relationships with key vendors and suppliers through regular communication and collaboration, ensuring timely delivery of high-quality materials at competitive prices.
• Optimized resource allocation by delegating tasks according to individual team member strengths, ensuring efficient execution of each project component.
• Increased company revenue by consistently upselling additional services and products based on clients'' needs.
• Improved overall efficiency by implementing new processes for scheduling service calls, prioritizing urgent repairs, and managing workflow among team members.
• Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
• Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
• Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
• Filled pipe systems with water and air to determine location of leaks.
• Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
• Inspected sewers and piping systems to assess quality and condition.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Eliminated risks by correctly identifying potential safety hazards.
• Selected type and size of piping required for each project.
• Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
• Repaired plumbing systems, components, and equipment.
• Complied with state plumbing codes throughout duration of each project.
• Measured, threaded, and cut materials to correct angles.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Read blueprints to determine appropriate materials and procedures for each project.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Reviewed blueprints and project specifications to determine correct plumbing solutions.
• Prepared budgets and estimated costs for potential work on piping systems.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Cut and drilled holes in walls to permit passage of pipes.
• Planned pipe system layout, installation and repair according to specifications.
• Assisted with repairs to steam, drainage, and sewer lines.
• Used clamps and brackets to attach pipes to walls, structures, and fixtures.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
• Fabricated piping pieces and components in line with design specifications for each system.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
• Operated ground microphones and listening discs to locate hidden water line leaks.

• Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
• Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
• Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
• Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
• Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
• Improved overall efficiency by implementing new processes for scheduling service calls, prioritizing urgent repairs, and managing workflow among team members.
• Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
• Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
• Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
• Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
• Saved clients money on utilities bills by recommending energy-efficient fixtures during consultations for renovations or new installations.
• Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
• Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
• Strengthened relationships with key vendors and suppliers through regular communication and collaboration, ensuring timely delivery of high-quality materials at competitive prices.
• Played an integral role in the hiring process for new team members, conducting interviews and evaluating candidates based on technical competencies and cultural fit within the organization.
• Increased company revenue by consistently upselling additional services and products based on clients'' needs.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Offered guidance and training to junior team members.

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Selected type and size of piping required for each project.
• Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Inspected sewers and piping systems to assess quality and condition.
• Offered guidance and training to junior team members.
• Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
• Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
• Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
• Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
• Complied with state plumbing codes throughout duration of each project.
• Cut and drilled holes in walls to permit passage of pipes.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Prepared budgets and estimated costs for potential work on piping systems.

• Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
• Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
• Carried out general manual labor activities to aid site productivity.
• Assisted in rig-up and rig-down procedures, ensuring timely project completion.
• Contributed to safe working conditions by adhering to safety protocols and regulations at all times.
• Showcased strong physical stamina throughout long shifts while remaining alert and focused on completing assigned tasks efficiently.
• Performed minor repairs on drilling equipment and tools to limit operational disruptions.
• Verified job safety analysis (JSA) and correctness of obtained permits prior to starting new jobs.
• Led preventive maintenance activity on drilling rigs and equipment to limit downtime.

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Selected type and size of piping required for each project.
• Filled pipe systems with water and air to determine location of leaks.
• Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
• Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
• Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
• Measured, threaded, and cut materials to correct angles.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
• Completed valve, hangar and flange installations.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Inspected structures to avoid any obstruction and delays throughout project.
• Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
• Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
• Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
• Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
• Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
• Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
• Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
• Offered guidance and training to junior team members.
• Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
• Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
• Obtained precise results by performing accurate hydrotesting.
• Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
• Repaired plumbing systems, components, and equipment.
• Eliminated risks by correctly identifying potential safety hazards.
• Complied with state plumbing codes throughout duration of each project.
• Reviewed blueprints and project specifications to determine correct plumbing solutions.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Cut and drilled holes in walls to permit passage of pipes.
• Fabricated piping pieces and components in line with design specifications for each system.
• Operated ground microphones and listening discs to locate hidden water line leaks.

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Selected type and size of piping required for each project.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
• Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
• Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
• Inspected sewers and piping systems to assess quality and condition.
• Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.

• Collaborated with contractors, electricians, and other trade professionals for smooth coordination during multi-disciplinary projects.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Gained proficiency in reading blueprints and schematics, allowing for accurate installation of piping systems according to design specifications.
• Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.
• Increased efficiency by maintaining a clean workspace during repairs and installations, minimizing downtime between tasks.
• Reduced material waste by carefully measuring pipe lengths before cutting them, saving both time and resources on each project.
• Mastered the use of various tools and equipment, ensuring efficient completion of tasks with minimal errors or rework needed.
• Assisted with inventory management, streamlining the process of ordering supplies and maintaining accurate stock levels.
• Performed regular maintenance on plumbing systems, extending the lifespan of equipment and reducing repair costs for clients.
• Developed strong problem-solving skills by successfully troubleshooting challenging situations encountered on the job site.
• Earned positive feedback from supervisors for consistent punctuality and reliability throughout apprenticeship tenure.
• Assisted lead plumber with complex installations, resulting in reduced project completion times.

• Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Safely handled tools and equipment in large-scale projects.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Organized and moved materials from truck to job site to support project requirements.
• Used clamps and brackets to attach pipes to walls, structures, and fixtures.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Filled pipe systems with water and air to determine location of leaks.
• Cut and drilled holes in walls to permit passage of pipes.