Christopher O'Grady
Dingmans Ferry,PA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Diligent professional with over 20 years of experience maintaining seamless business operations. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
Wildland Warehouse
10.2024 - Current
- Oversee daily operations and manage warehouse staff and schedules.
- Maintain company website to ensure smooth operations and customer experiences.
- Set pricing for the company after analyzing product costs, shipping costs and gross profit on the items.
- Implemented inventory management systems to optimize stock levels by using Quick Books and sales reports. Reduced overall inventory levels by $100,000.
- Oversee the Marketing strategies for the company. Working with our 3rd party contractors on email blasts, SEO strategies, Google AD’s.
- Working closely with Local, State, Federal and Military agencies in all 50 States ensuring quick turn around on the items purchased.
- Coordinated logistics and shipping processes to enhance efficiency.
- Collaborated with suppliers to negotiate pricing and delivery terms.
- Tracked monthly sales to generate reports for business development planning.
General Store Manager
Ronetco Supermarkets (Shoprite)
10.2019 - 09.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Designed sales and service strategies to improve revenue and retention.
- Delegated work to staff, setting priorities and goals.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Led teams of 250+ associates.
Assistant Store Manager
Ronetco Supermarkets
05.2013 - 10.2019
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Supervised employees through planning, assignments, and direction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Training/Hiring Coordinator
Ronetco Supermarkets
11.2003 - 05.2013
- Developed and implemented recruitment strategies to attract qualified candidates.
- Conducted interviews with potential employees to assess their skills and qualifications.
- Scheduled interviews with department managers as well as follow-up meetings.
- Organized training sessions for new hires to ensure a smooth transition into their roles.
- Participated in job fairs to promote the company's employment opportunities.
- Interviewed new employees and assisted with hiring decision-making.
Education
Some College - Criminal Justice
Sussex County Community College
Newton, NJSkills
- Operations Oversight
- Schedule Management
- Expense Control
- Inventory Management
- Relationship Building
- Quick Books
- Analytical Skills
- Leadership
- Budgeting and cost control strategies
- Community Outreach
- Microsoft Applications
- Hiring / Interviewing Skill
Certification
- CPR Certified
- Food Safety Certified
- Power Jack Certified
Accomplishments
- Youngest GSM in company history
- Selected to walk all 8 stores on a weekend to supplement supervisory CHQ staff.
- Best in class Shrink Reduction
- Finished top 3 in private label sales 3 years in a row out of 250+ stores
Activities
- Softball Coach
- PTA Volunteer
Timeline
General Manager
Wildland Warehouse
10.2024 - Current
General Store Manager
Ronetco Supermarkets (Shoprite)
10.2019 - 09.2024
Assistant Store Manager
Ronetco Supermarkets
05.2013 - 10.2019
Training/Hiring Coordinator
Ronetco Supermarkets
11.2003 - 05.2013
Some College - Criminal Justice
Sussex County Community College