Christopher O'Hanlon

• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers. A heavy emphasis on improving our Kosher wine selection led to consistent increase in profits, in a very competitive community. Successfully tasked with increasing sales in every category, from wine to spirits and beer.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Strong emphasis on inventory management, as well as often filling the role of an HR manager. I am tasked with troubleshooting, problem-solving and ensuring the success of team members. My job is geared towards conflict resolution.
• Emphasized the importance of social media, and have run hundreds of email campaigns to increase our online sales.

Oversee the production of thousands of gift baskets, while ensuring the integrity and quality of each basket that leaves our location.

Tasked with all customer service, loss prevention, establishing rapport with shipper and account manager, while processing thousands of orders and simultaneously securing large corporate accounts.

Core Focus:

Providing Exceptional Customer Service

Quality and Integrity of each gift basket

Loss Prevention/Inventory Management

Securing corporate accounts

Tasked with scheduling and coordinating various wine tastings through the New Jersey and New York wine market for multiple wine brands. Hired numerous employees for tasting events.

Worked successfully to manage core brands as products expanded from two store locations to 100+ locations. Personally performed numerous tastings at liquor stores, charity events and various venues throughout the tri-state.

Tasked with social media, reaching out to influencers, while ensuring the development of core brands.

Quickly ascended from Assistant Manager to Store Manager.

Tasked with overseeing all deliveries, payroll, scheduling, overseeing deliveries for other Wine Country locations, and increasing profit.

Successfully managed company's first wine department in the tri-state area.

The Beverage Department Head is responsible for driving sales in the Beverage Department, by providing excellent customer service while maintaining visual standards and in-stock position. The Beverage Manager is tasked with ensuring that company and staff are well-versed in all compliance laws, while keeping product cost legal in NJ market.

Tasked with receiving all products into our inventory, and merchandising accordingly. Tasked with beverage bookkeeping, coordinating wine tastings with thirty plus sales representatives, and ensuring the overall success of my department.

Trained new associates to ensure that overall wine knowledge is obtained.

Tasked with overseeing team tastings and ensuring the successful merchandising of over 9-thousand plus wines in total. Consistently lifted 60+ lbs of cases for up to 12 hours daily. Helped ensure that budget and quotas were regularly met and maintained.

Tasked with overseeing and supervising the Old World department, and ensuring that products were both stocked and merchandised by varietal, country, and specific regions.

Ensured the successful completion of deliveries, co-hosted numerous classes, and developed a vast knowledge of wines and spirits.