Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Oleske

North Hollywood,CA

Summary

Sales Manager with over 10 years of experience in B2C, and B2B sales, account management, and team leadership. Proven track record of achieving sales targets, developing successful sales strategies, and building and maintaining strong customer relationships. Skilled in coaching, and mentoring sales teams to deliver outstanding results. Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement effective solutions.

Overview

13
13
years of professional experience

Work History

Sr. Sales Manager

DLC And Associates
Encino, CA
01.2022 - Current
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Monitored customer feedback to identify areas of improvement in products and services.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.

Sr. Manager Sales and Customer Service

Red Bridge Legal
Sherman Oaks, CA
01.2017 - 12.2021
  • Monitored and analyzed sales and customer service metrics, and provided regular feedback and performance evaluations to team members
  • Led a team of 35 sales and customer service representatives in a real estate and mortgage based company, achieving a 65% increase in revenue and a 20% increase in customer satisfaction within the first year
  • Built and maintained strong relationships with key customers and stakeholders, resulting in a 30% increase in customer retention and a 40% increase in referrals.

Sales Trainer

Viking
Woodland Hills, CA
03.2015 - 01.2017
  • Developed and executed comprehensive sales training programs resulting in a 30% increase in new sales representatives' productivity within the first 90 days of employment
  • Conducted sales training workshops and delivered coaching sessions to over 100 sales employees, resulting in a 25% boost in overall sales revenue
  • Collaborated with cross-functional teams to identify knowledge gaps and design customized training solutions, resulting in a 20% reduction in employee turnover within the sales department
  • Led the implementation of a new sales methodology, resulting in a 15% reduction in the sales cycle and a 15% increase in conversion rates.

Client Service Specialist

Discovery Research Center
Twin Falls, ID
06.2011 - 01.2014
  • Interacted with clients daily to provide exceptional service, resulting in a 85% client retention rate
  • Developed and implemented new processes to improve efficiency and accuracy of client requests, reducing response time by 30%
  • Collaborated with team members to identify areas for improvement in client satisfaction, resulting in a 20% increase in overall satisfaction ratings.

Education

High School Diploma -

Canyon Ridge High School
01.2011

Skills

  • Salesforce CRM Professional
  • Velocify CRM
  • Fresh Sales CRM Professional
  • Ms Office Suite Professional
  • Shopify Web Building Professional
  • Godaddy Web Building
  • SX3 Software Professional

Timeline

Sr. Sales Manager

DLC And Associates
01.2022 - Current

Sr. Manager Sales and Customer Service

Red Bridge Legal
01.2017 - 12.2021

Sales Trainer

Viking
03.2015 - 01.2017

Client Service Specialist

Discovery Research Center
06.2011 - 01.2014

High School Diploma -

Canyon Ridge High School

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Christopher Oleske