Christopher Olphie
Speonk,NY
Summary
IT professional with hands-on experience supporting networks, system administration, hardware repair, and public technology environments. Skilled in diagnosing and resolving complex hardware and software issues while maintaining reliable and secure technology systems. Experienced in managing user accounts, supporting daily technical operations, maintaining email and device systems, and assisting with staff training and technology guidelines. Known for strong problem-solving abilities, excellent customer service, and clear communication of technical solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Technology Administrator
Quogue Library
07.2025 - Current
- Lead daily IT operations such as public support, device repairs, supply replacements, and coordinate technology initiatives for staff and public services
- Manage network infrastructure, virtual machines, and core system administration
- Administer Google Workspace accounts, security settings, and access management
- Maintain printers, 3D printers, security cameras, and access control systems
- Oversee Innovation Lab operations and support public technology programs
- Provide technical support and training for staff and patrons
- Administer projects such as Sound systems, PA system, new card/badge readers.
- Manage the door system and phone system, administrate and configured all voicemails, extensions, dial plans, and door readers/card permissions
Network & Systems Technician
William Floyd School District (CORE BTS)
05.2024 - 07.2025
- Provided technical support for students, faculty, and district staff
- Managed user accounts and permissions through Active Directory
- Deployed and configured workstations, Promethean panels, and mobile devices
- Troubleshoot hardware, networking, and connectivity issues across district systems
- Used tools including PDQ Deploy, JAMF, Wireshark, EV-Reach, Incident IQ, and Jabber
Technology Specialist & Repair Agent
Geek Squad
10.2023 - 01.2025
- Diagnosed and repaired computers, phones, and other consumer electronics
- Performed virus removal, hardware replacement, and system optimization
- Built custom PCs and verified system functionality; maintained repair documentation and quality control
- Repair and replace Apple hardware such as Batteries, screens, glass.
Education
B.S - Cybersecurity
SUNY Canton
Canton, NY12-2026
A.A. - Liberal Arts
SUNY Suffolk
Riverhead12-2021
Skills
- Active Directory
- Hardware
- Google Admin
- Microsoft 365
- Intune
- VMWare
- VirtualBox
- Wireshark
- PDQ Applications
- JAMF
- Zendesk
- Jive Phone System
- BVMS Security Software
- AMAG
- MySQL
Certification
- Foundations of Cybersecurity
- Network and Systems Specialist - 2025
- BVMS DIVAR IP Technical Certification
Timeline
Information Technology Administrator
Quogue Library
07.2025 - Current
Network & Systems Technician
William Floyd School District (CORE BTS)
05.2024 - 07.2025
Technology Specialist & Repair Agent
Geek Squad
10.2023 - 01.2025
B.S - Cybersecurity
SUNY Canton
A.A. - Liberal Arts
SUNY Suffolk