Information Technology Specialist with 23 years of experience implementing strategic IT initiatives that enhance business functionality and drive financial performance. Delivered impactful results through expertise in Intelligence Analysis, Operational Planning, and Information Assurance while effectively supervising teams to maximize productivity. Demonstrated ability to adapt to new technologies and systems, ensuring clear communication across all organizational levels.
Work History
Communications Watch Officer
2 Years
Integrated Computer Solutions, Inc. (ICS) | 08.2024 - Current
Monitored and managed communication systems within the organization, receiving, transmitting, and prioritizing information while responding to emergencies across multiple channels, including radio, phone, and digital platforms.
Washington, DC/Pentagon National Military Command Center
Monitored communications systems for security and operational integrity.
Analyzed data to identify trends and improve situational awareness.
Coordinated incident response efforts across multiple teams and departments.
Local Network Servicing Center (LNSC) Technician/Leading Petty Officer
1 Year 10 Months
NCTAMS Lant Det Souda Bay | 08.2022 - 06.2024
Led 5 Sailors to sustain, maintain, and troubleshoot ONE-NET connectivity for NSA Souda Bay and 8 tenant commands, supporting over 500 war fighters.
Souda Bay, Greece
Conducted routine maintenance and troubleshooting on communication equipment.
Collaborated with team to improve operational workflows and equipment efficiency.
Oversaw technical training programs for junior technicians, enhancing skill development.
Information System Security Manager / EKMS Local Element
3 Years 11 Months
US National Ice Center (USNIC) | 01.2019 - 12.2022
Provided computer support and information security for the United States National ICE Center (USNIC). Supervised 35 users who were responsible for maintaining the computer information security policies for the command. Demonstrated superb leadership through the resolution and implementation of troubleshooting procedures, 100% monitoring and creation of user accounts, and leading of a joint taskforce of Government Civilians and Military to successfully resolve critical system hardware and software issues.
Executed system upgrade from KG-54 to KG-250X to improve security.
Created 15 accounts for Navy Marine Corps Intranet.
Suitland, MD
Alternate KMI Account Manager
3 Years 1 Month
USS Shoup | 05.2016 - 06.2019
Served as alternate KMI Account Manager responsible for the security and handling of all COMSEC material in the account in accordance with CMS-IA AMD-1. Monitor and maintain COMSEC equipment and keying material holdings to ensure proper storage and adequate physical security of all materials, proper inventory and destruction of COMSEC materials. Prepare and submit key orders to the Central Facility for requirements and planned acquisitions. Perform administration functions on the KMI Management client system to ensure the system is up-to-date to prevent failure or delay in receipt of COMSEC material. Ensure all personnel are fully trained and qualified to maintain strict accountability of COMSEC material. Interpret various regulations/policies to develop local COMSEC policy. Ensure COMSEC material policies and procedures are adhered to by all covered personnel. Provide clarification on matters concerning COMSEC policy, directives and procedures.
Executed IAVM scans utilizing ACAS software to identify vulnerabilities in systems.
Allocated eighty hours to recover key management client, restoring 1,350 cryptographic keys and functionality during critical outage, ensuring minimal disruption to operations.
San Diego, CA
Information System Security Officer / System Administrator/Electronic Key Management System Custodian
2 Years 11 Months
Navy Information Operations Command Bahrain | 01.2012 - 12.2014
Managed day-to-day communications/IT network operations for NIOC Command, sixty users. Monitored and maintained mission-critical servers and systems across diverse MS. Oversaw the computer information security measures for the command. Performed strategic troubleshooting, Creating Accounts, and resolving user hardware/software issues.
Developed Plan of Action and Milestones for identified vulnerabilities and ensure compliance and remediation through monthly updates.
As Electronic Key Management System Custodian was responsible for seventeen cryptographic assetsthat were involved in critical missions in Qatar, Horn of Africa, and Iraq.
Manama, Bahrain
EKMS Manager / Communication Watch Officer
2 Years 1 Month
NCTS Far East Det Chinhae | 03.2010 - 04.2012
Managed and coordinated all aspects of Communication Security materials and classified message traffic for NCTS FAR EAST DET CHINHAE and South Korean Navy. Support four commands across the base and report on all irregularities for the use of Communication Security Materials. Selected above peers for hazardous assignments due to high level of physical fitness and expert marksmanship; identified and secured improvised explosive devices as part of a ten-person search team while assisting in law enforcement assignments.
Managed four hundred line items to support five local elements across four different commands.
Process over four hundred COMSEC transactions with zero discrepancies.
Chinhae, South Korea
Unit Telephone Command Officer/System Administrator
3 Years 6 Months
USTRATCOM CMSA PACIFIC | 07.2006 - 01.2010
Managed day-to-day communications/IT network operations for USTRATCOM CMSA Pacific, 55 users. Maintained accountability for all command cell phones and DSN phones. Performed annual inventories and maintained a database of all cell phones and associated equipment. Monitored and maintained mission-critical servers and systems across diverse MS. Performed strategic troubleshooting, Creating Accounts, and resolving user hardware/software issues.
Coordinated building to two system backup servers.
Administered over three hundred daily, weekly, and monthly backups, ensuring data integrity and availability.
Single-handedly traced out and generated a comprehensive schematic of the command phone infrastructure allowing for streamlined troubleshooting.
Camp Smith, HI
Flag Staff IT
2 Years
Carrier Strike Group 70 | 04.2004 - 04.2006
Managed the transmission and distribution of classified message traffic.
Yokosuka, Japan
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Watch Operator
3 Years 11 Months
USS Crommelin | 01.2001 - 12.2004
Operated and restored installed communications equipment and automated systems.
Pearl Harbor, HI
Operated and monitored batch processes to ensure production efficiency and quality standards.
Coordinated equipment maintenance schedules to minimize downtime and enhance operational reliability.
Trained new operators on safety protocols and standard operating procedures for optimal performance.
Education
High school diploma - Radio and Television Broadcasting
Henrico High School | Richmond, VA | 06-1999
Skills
Communication systems management
Cybersecurity
Data protection
Verbal communication
Video editing
Newsletter creation
Incident response
Crisis management
Internal communications
Certification
CompTIA Security+
Transmission System Technician
Advanced Network Analyst
Information System Security Manager
Awards
Commendations:, Navy Achievement Medal (5), Global War on Terrorism Medal, National Defense Medal, Navy Good Conduct Medal (5), Korean Defense Medal, Joint Service Achievement Medal
Military Service
Branch: USN
Service Country: United States
Rank: E-6
August 2001 to August 2024
Timeline
Communications Watch Officer
Integrated Computer Solutions, Inc. (ICS)
08.2024 - CurrentRead More
Local Network Servicing Center (LNSC) Technician/Leading Petty Officer
NCTAMS Lant Det Souda Bay
08.2022 - 06.2024Read More
Information System Security Manager / EKMS Local Element
US National Ice Center (USNIC)
01.2019 - 12.2022Read More
Alternate KMI Account Manager
USS Shoup
05.2016 - 06.2019Read More
Information System Security Officer / System Administrator/Electronic Key Management System Custodian
Navy Information Operations Command Bahrain
01.2012 - 12.2014Read More
EKMS Manager / Communication Watch Officer
NCTS Far East Det Chinhae
03.2010 - 04.2012Read More
Unit Telephone Command Officer/System Administrator
USTRATCOM CMSA PACIFIC
07.2006 - 01.2010Read More
Flag Staff IT
Carrier Strike Group 70
04.2004 - 04.2006Read More
Watch Operator
USS Crommelin
01.2001 - 12.2004Read More
Henrico High School
High school diploma from Radio and Television Broadcasting
Communications Watch Officer / Information System Security Manager at NAVCOMTELSTRATCOMMU OKCCommunications Watch Officer / Information System Security Manager at NAVCOMTELSTRATCOMMU OKC