Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Christopher Oquendo

Brooklyn,NY

Summary

Driven Shift Supervisor with a proven track record at Practice Of Peace Foundation, excelling in staff management and operations optimization. Mastered inventory control at Best Buy, enhancing accuracy by significant margins. Demonstrates exceptional team leadership and customer satisfaction skills, ensuring efficient, safe workplace environments.

Overview

15
years of professional experience
1
Certification

Work History

Practice Of Peace Foundation

Shift Supervisor
10.2022 - Current

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Best Buy

Inventory Specialist
07.2009 - 10.2022

Job overview

  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.

Education

Living Word Bible College
, 70 Chruch Street, New Rochelle, NY 10805

from Theology
09.2021

University Overview

  • Honoree of [First Honors]

Rugters Prep
, Rugters Street, New York, NY 10002

GED
09.1999

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Inventory control and record keeping
  • Safety understanding
  • Operations Management
  • Team Collaboration and Leadership

Certification

  • (F02) Fire Guard For Shelters- Practice Of Peace Foundation-4/24/2024
  • Certified Shift Supervisor-Practice Of Peace Foundation-10/5/2022-Current

Languages

Spanish
Limited Working

Timeline

Shift Supervisor

Practice Of Peace Foundation
10.2022 - Current

Inventory Specialist

Best Buy
07.2009 - 10.2022

Living Word Bible College

from Theology

Rugters Prep

GED
  • (F02) Fire Guard For Shelters- Practice Of Peace Foundation-4/24/2024
  • Certified Shift Supervisor-Practice Of Peace Foundation-10/5/2022-Current
Christopher Oquendo