Christopher Ortiz

• Delivered exceptional customer service while resolving disputes or addressing concerns promptly, maintaining high levels of client retention.
• Mentored junior team members, fostering professional growth and contributing to a high-performing workforce.
• Evaluated staff performance periodically, providing constructive feedback aimed at continuous improvement in job performance.
• Collaborated with cross-functional teams on process improvements, driving overall business performance enhancements.

Magagrd about 50+ employees , hired and fired employees, completed teams work schedule , dealt with all employee issues solving them in a timely and responsible way .

• Facilitated continuous improvement within the purchasing department by regularly reviewing processes and practices for potential enhancements.
• Reduced order lead times by working closely with suppliers to expedite shipments when necessary.
• Managed, coached and developed high-performing buyers to meet objectives, deliver results, and add value to purchasing department.
• Negotiated contracts with suppliers for optimal pricing, quality, and delivery terms.
• Purchased new products and oversaw inventory stocking and availability.
• Conducted regular research to identify trends and cost saving opportunities.
• Collaborated with internal stakeholders to create timely and accurate purchase orders.
• Cultivated strong relationships with vendors to maintain and improve levels of customer service.
• Negotiated contract terms with vendors to balance cash flow against possible price savings with technical and operational input from stakeholders and colleagues.
• Maintained a comprehensive understanding of market trends, utilizing this knowledge in strategic decision-making processes.
• Analyzed spend data to identify cost-saving opportunities across various categories and suppliers.
• Recorded price histories, vendor relationship issues and purchasing document terms Software.
• Assisted in the preparation of annual budgets, ensuring accurate forecasting of procurement costs.
• Developed strong relationships with vendors to improve communication and collaboration.
• Streamlined vendor payment process by collaborating with finance department on invoice reconciliation efforts.
• Approved or rejected prices, terms and deliveries not in line with policy.
• Managed a team of purchasing professionals, providing guidance and support for their development.
• Conducted re-negotiations with vendors on rejections, disposition and adjustment of purchased materials not meeting specifications.
• Operated in accordance with health, safety and environmental policies and procedures for safety and well-being of staff and visitors.
• Ensured compliance with company policies and procedures throughout all purchasing activities.
• Increased procurement efficiency by implementing effective strategies and streamlining processes.
• Used Software to authorize and monitor purchase orders and consumables.
• Implemented policies to reduce cost and eliminate waste.
• Adjusted procedures to maximize department effectiveness.
• Coordinated paperwork, updated spreadsheets, and maintained permanent records.
• Wrote standard operating procedures for department.
• Performed monthly reconciliation of open purchasing orders.
• Sourced vendors, built relationships, and negotiated prices.
• Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.

• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
• Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
• Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
• Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
• Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Developed and implemented policies and procedures for inventory management.
• Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
• Coordinated with suppliers to guarantee timely delivery of inventory and materials.
• Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
• Analyzed inventory data to identify and address stock discrepancies.
• Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.

• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.

• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Helped train new employees in safe practices and warehouse procedures.
• Assembled, sealed, and loaded packages into correct trucks.
• Proved successful working within tight deadlines and a fast-paced environment.
• Followed verbal and written instructions to properly move and ship products.

• Worked with team to achieve sales goals for products.
• Maintained clean, organized and professional work environment.
• Followed verbal and written instructions to properly move and ship products.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Used hand-held scanners and physical logs to accurately track item movements.
• Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
• Supported team morale by fostering positive communication and collaboration among coworkers.
• Strapped items down over protective padding to secure throughout transportation.
• Increased team morale with consistent encouragement and recognition for meeting daily targets.
• Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.

• Carefully interviewed, selected, trained, and supervised staff.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Correctly calculated inventory and ordered appropriate supplies.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Reconciled cash and credit card transactions to maintain accurate records.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

• Implemented proper food handling techniques to maintain safe cooking practices.
• Followed food safety practices and sanitation guidelines.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Maintained composure and work quality while under stress.
• Lifted and carried heavy materials.
• Stocked and rotated food items according to expiration dates.
• Improved operational efficiency by effectively managing food prep tasks and kitchen organization.
• Prepared a variety of dishes according to established recipes, ensuring consistency in taste and quality.