Christopher Osborne

• Oversee twenty two group homes throughout Northern Virginia that support over 85 individuals with intellectual disabilities; and ensure all homes and staff follow the regulations set forth by DBHDS.
• Conduct investigations of alleged abuse and neglect cases and serious incident reports, complete root cause analysis, and review plans and company policies to prevent further incidents from occurring.
• Led a team of managers to ensure company policies and procedures are followed, train staff in CPR & First Aid, train staff in TOVA, ensure individual plans are written and submitted for approval on time.
• Work with other providers, Case Management, and families of individuals to ensure all individuals needs are met.
• Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
• Implemented robust performance management systems to identify areas for improvement and support employee development.

• Ensures visits all function with the distinct purpose

of learning about one another, establishing trust

and mutual respect, and education for the provider,

including demonstrations of various care

techniques.

• Ensures all visits (day, evening, and weekend, and

additional visits depending PST decision, occur),

and results of visits documented

• Accompanies individuals on visits to providers with

Direct Support Professionals.

• Assists with assessing environment, and provider's

ability to provide essential supports for the

individual

• Enhanced community integration by developing and implementing individualized support plans for clients.

• Responsible for supervising, coordinating, training,

monitoring and evaluating staff activities to ensure

client's health, safety and habilitation needs are

met through appropriate care, teaching, and

training.

• Provided quality service to all clients in areas of

residential operations, direct care, support of

activities of daily living, active treatment in

rehabilitative training

• Assured compliance with Medicaid and other

regulatory agency standards from DBHDS.

• Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.

• Supervised and coordinated activities of crew aboard ship.
• Examined cargo-handling gear and lifesaving equipment to repair or replace defective gear and equipment.
• Stood watch during specified periods and determined geographical position of ship.
• Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
• Worked in groups of 25 to keep deck aircraft operations efficient and smooth.
• Operated in challenging, high-stress and physically-demanding environments to keep personnel safe and direct aircraft in flight operations.