Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
25
25
years of professional experience
Work History
Sales Manager
Autonation Hyundai of Columbus
Columbus, GA
08.2021 - Current
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Assisted senior management in developing long-term strategic goals for the company's growth.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Worked effectively in team environments to make the workplace more productive.
Utilized various software and tools to streamline processes and optimize performance.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Automotive Sales Professional
Autonation Hyundai of Columbus
Columbus, GA
08.2019 - 08.2021
Greeted customers to determine wants or needs.
Demonstrated the operation of vehicles to potential buyers.
Provided excellent customer service throughout the entire buying process.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Followed up with customers after purchase to ensure satisfaction with product or service received.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sold, on average, 18 to 20 vehicles a month, with 100% customer satisfaction.
Warehouse Worker
Wright way Warehouse
Columbus, GA
02.2016 - 08.2019
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Maintained stock levels in accordance with company policies.
Collaborated closely with other departments on special projects as needed.
Performed cycle counts to maintain accurate inventory records.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Completed day-to-day duties accurately and efficiently.
Aircraft Armament Systems Craftsman
United States Air Force, USAF
Alamogordo, New Mexico
08.2000 - 06.2014
Performed maintenance and repair of aircraft armament systems, including weapons release systems, electronic warfare systems, and other related equipment.
Inspected aircraft armament systems for proper functioning prior to flight operations.
Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
Performed tests on newly installed weapons payloads to verify their functionality.
Planned work procedures using charts, technical manuals and experience.
Troubleshot malfunctions in aircraft armament systems using technical manuals and test equipment.
Provided technical advice to personnel regarding any problems encountered during installation or testing of aircraft armament systems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked effectively in team environments to make the workplace more productive.
Education
Associate of Applied Science - Business Administration
Chattahoochee Valley Community College
Phenix City, AL
05-2018
High School Diploma -
Russell County High School
Seale, AL
05-2000
Skills
Sales forecasting
Customer relationship management
Market analysis
Employee training
Sales strategy development
Lead generation
Customer service
Team building
Time management
Sales operations
Sales tracking
CRM software
KPI tracking
Sales process
Systems and software expertise
Problem solving
Weapons loading procedures
Munitions inspection procedures
Excellent communication
Written communication
Decision-making
Schematic reading
References
References available upon request.
Timeline
Sales Manager
Autonation Hyundai of Columbus
08.2021 - Current
Automotive Sales Professional
Autonation Hyundai of Columbus
08.2019 - 08.2021
Warehouse Worker
Wright way Warehouse
02.2016 - 08.2019
Aircraft Armament Systems Craftsman
United States Air Force, USAF
08.2000 - 06.2014
Associate of Applied Science - Business Administration