Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Ottinger

Chalmers,IN

Summary

Information technology professional with over seventeen years of experience managing enterprise level implementations of multiple software and hardware systems. Expert in gathering, analyzing and defining business and functional requirements such as metrics, trend charts and other decision-making tools. Proven ability to lead seamless implementations of computer and network systems to deliver next generation technical solutions improving revenues, margins and workplace productivity. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in all areas of technology, planning and deployment.

Overview

23
23
years of professional experience

Work History

IT MANAGER

ADKEV, INC.
01.2015 - Current
    • Responsible for all information technology systems across 3 manufacturing plant locations.
    • Implemented several systems such as Office 365, DUO MFA, MRP, ERP, and others.
    • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
    • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
    • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
    • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
    • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
    • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
    • Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
    • Oversaw IT department operations and training.
    • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.

NETWORK ADMINISTRATOR

ADKEV, INC.
11.2014 - 01.2015
  • Responsible for all network systems and established site to site backup VPN connection.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Maintained network hardware and software and monitored network to support network availability to end users.

WINDOWS SYSTEMS ADMINISTRATOR

GENSCAPE, INC.
10.2012 - 11.2014
    • Provided technical support including server administration for Genscape's technology infrastructure.
    • Developed comprehensive documentation for system configurations, procedures, and troubleshooting guides to improve knowledge sharing among team members.
    • Enhanced end-user satisfaction by deploying and supporting Windows 7 workstations, prioritizing user experience and productivity.

NETWORK ADMINISTRATOR

HERMAN & KITTLE PROPERTIES, INC.
07.2007 - 10.2012
  • Provided IT support for property management company's technology infrastructure located in over one hundred facilities nationwide.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Verified continuity of computer and telephone system services for users..
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.

MATERIAL HANDLER

FRITO LAY, INC.
07.2004 - 07.2007
  • Warehouse material handler for Frito Lay moving finished product from production to the warehouse and also loading finished product on trucks for shipment.
  • Transported inventory items to appropriate locations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.

POLICE OFFICER

UNITED STATES AIR FORCE
07.2001 - 07.2004
  • Preformed Police related duties while serving in the U.S Air Force
  • Deployed worldwide for multiple operations
  • Honorable Discharge.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.

Education

NEW HORIZONS
Louisville, KY

LANTECH TRAINING
Indianapolis, IN

IVY TECH COMMUNITY COLLEGE
Logansport, IN

COMMUNITY COLLEGE OF THE AIR FORCE

CLINTON CENTRAL HIGH SCHOOL
Michigantown, IN

Skills

  • Office 365
  • Microsoft Exchange
  • Microsoft SharePoint
  • Microsoft Windows Server
  • Multiple Anti-virus Solutions
  • MRP & ERP Systems
  • Endpoint Encryption
  • IT Asset Management
  • Network Administration
  • Technical Troubleshooting
  • IT Infrastructure
  • Cybersecurity best practices
  • Disaster Recovery

References

By Request

Timeline

IT MANAGER

ADKEV, INC.
01.2015 - Current

NETWORK ADMINISTRATOR

ADKEV, INC.
11.2014 - 01.2015

WINDOWS SYSTEMS ADMINISTRATOR

GENSCAPE, INC.
10.2012 - 11.2014

NETWORK ADMINISTRATOR

HERMAN & KITTLE PROPERTIES, INC.
07.2007 - 10.2012

MATERIAL HANDLER

FRITO LAY, INC.
07.2004 - 07.2007

POLICE OFFICER

UNITED STATES AIR FORCE
07.2001 - 07.2004

NEW HORIZONS

LANTECH TRAINING

IVY TECH COMMUNITY COLLEGE

COMMUNITY COLLEGE OF THE AIR FORCE

CLINTON CENTRAL HIGH SCHOOL

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Christopher Ottinger