Christopher Owens
Florissant,MO
Summary
Skilled Auto Technician and Child Care Assistant with a proven track record at Meineke Auto Care Center, enhancing vehicle performance and ensuring child safety. Demonstrates exceptional problem-solving and empathy, boosting shop productivity and fostering positive relationships with parents. Achieved a notable increase in customer satisfaction through meticulous attention to detail and effective communication.
Overview
8
8
years of professional experience
Work History
Auto Technician
Meineke Auto Care Center
St Louis, MO
09.2024 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Changed, rotated, and balanced tires on different types of vehicles.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits from clients.
- Collaborated effectively with colleagues to ensure a seamless repair process from start to finish while minimizing disruption to other ongoing jobs in the shop.
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Upheld high ethical standards in every aspect of work, from client interactions to the quality of repairs performed.
- Delivered top-notch service by staying up-to-date on the latest industry trends and technological advancements, allowing for innovative solutions to complex problems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Reduced downtime for customers by completing repairs within specified time frames and consistently meeting deadlines.
- Improved shop efficiency by maintaining a clean, organized work area and proper inventory of parts and tools.
- Provided outstanding customer service through clear communication of repair recommendations, estimated costs, and anticipated timelines for completion.
- Ensured safety compliance by performing routine inspections on all vehicles in the shop.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and management regarding potential areas for improvement or need for assistance.
Child Care Assistance
GSL Daycare
St Louis, MO
03.2020 - 11.2021
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Read and told stories to promote and support overall language development.
- Monitored children's progress and identified areas of improvement.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
Automotive Technician
Owens Mobile Auto Services
St Louis, MO
05.2017 - 07.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Education
None -
Hazelwood Central
Florissant, MO07.2017
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Time management
- Replacing parts
- Troubleshooting skills
- Friendly
- Hygiene practices
- Active listener
- Patience and empathy
- Snack preparation
- Outdoor activities
- Emotionally supportive
- Diaper changes and feedings
- Parent communication
- Approachable
Timeline
Auto Technician
Meineke Auto Care Center
09.2024 - Current
Child Care Assistance
GSL Daycare
03.2020 - 11.2021
Automotive Technician
Owens Mobile Auto Services
05.2017 - 07.2019
None -
Hazelwood Central