Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Christopher Pacheco

Kyle

Summary

Detail-oriented Account Executive with many years of experience in Digital Advertising and Saas for SMB,s. Skilled at closing sales and handling customer objections with ease and professionalism. Reliable and enterprising worker focused on maximizing revenue and crushing targets.

Overview

25
25
years of professional experience

Work History

Account Executive

Surefire Local, An entity of GenNext Media
Austin
01.2023 - Current
  • Conducted thorough keyword research and competitor analysis to inform campaign development and optimization.
  • Collaborated with internal teams, including content and development, to ensure seamless campaign execution and maximize client ROI.
  • Identified potential new customers through research of industry trends and competitive analysis.
  • Developed pricing strategies tailored to individual clients based on their unique needs.
  • Listened to customer needs to identify and recommend best products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed accounts by providing ongoing technical support after the sale was completed.
  • Maintained up-to-date knowledge of industry trends and developments.
  • Created and ran presentatiions to showcase products and services.

Digital Sales Consultant

Realtor.com
Austin
10.2022 - 12.2023
  • Developed and executed tailored digital advertising strategies for clients, resulting in increased lead generation and brand awareness across (link unavailable)'s platform.
  • Collaborated with clients to understand business objectives, identify target audiences, and create customized digital marketing solutions that drove measurable results.
  • Stayed up-to-date on industry trends, market conditions, and competitor activity to continuously improve digital advertising solutions and stay ahead of the competition.
  • Consistently met or exceeded monthly sales targets, driving revenue growth for the company.
  • Created customized marketing plans for clients based on their individual needs and goals.

Inbound Sales Development Manager

Brightwheel
Austin
03.2022 - 09.2022
  • Interviewed and hiring of Outbound Sales Development Reps that applied to Inbound channel.
  • Held one-on-one meetings SDRs to identify selling hurdles and offered insight into best remedy, call breakdown coaching, KPI goal pacing conversations.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Monitored sales team performance, analyzed sales data and reported information to Head of Inside Sales.
  • Hired, supervised and coached 7-10 employees on sales strategies to optimize performance.
  • Coached and promoted high-achieving team members to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing and management teams to develop improvements in sales process's to meet and exceed shared objectives.
  • Collaborated with Marketing and upper management to implement continuous improvements and exceed team goals.
  • Conducted team meetings every morning and team trainings weekly to target team areas of improvement.

Outbound Sales Development Manager

Brightwheel
Austin
06.2021 - 03.2022
  • Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
  • Met and exceeded weekly and monthly performance metrics by coaching, motivating and developing SDR reps..
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Monitored sales team performance, analyzed sales data and reported information to Senior Outbound Sales Development Manager and Head of Outbound Sales Development.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Hired, supervised and coached 9-12 employees on sales strategies to optimize performance.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Developed and executed sales presentations as well as both internal and external product training workshops.
  • Trained new sales representatives on sales strategies and processes to reduce process gaps.
  • Implemented systems and procedures to increase sales.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth. 4 were promoted to management roles directly from my team.
  • Held one-on-one meetings with Outbound SDRs to identify selling hurdles and offered insight into best remedy.
  • Set weekly goals for 9-12 Outbound sales development representatives.
  • Provided recommendations in sales script changes/adjustments resulting in floor wide raise in KPI's.

Account Executive III

The Knot Worldwide
Austin
06.2018 - 06.2021
  • Built and strengthened relationships with new accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Identified client business needs by gaining understanding of goals, objectives and processes.
  • Recorded and maintained sales prospect and sales data within customer relationship management system.
  • Stayed up-to-date on changing industry and product standards and trends related to accounts.
  • Created and executed account strategies to present services to key decision makers.
  • Used targeted questioning strategies to discover insight on prospect needs and requirements.
  • Identified sales growth opportunities by networking and building relationships with potential advertisers.
  • Marketed and sold solutions and services to stakeholders across multiple levels of organization.
  • Top 5% AE.
  • Mentored new sales reps.

Account Executive II

The Knot Worldwide
Austin
06.2018 - 06.2021
  • Same as Account Executive III

Account Executive

The Knot Worldwide
Austin
06.2018 - 06.2021
  • Same as Account Executive III

Inside Sales Manager

Yodle
Austin
04.2015 - 06.2018
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Coordinated activities and projects to plan sales department operations and meet timelines.
  • Monitored and amplified sales reps pipelines to maintain flow of potential leads and prospects.
  • Managed 10-20 sales specialists by coaching on effective sales techniques, cold call coaching, live call closing coaching, monitoring performance and offering helpful feedback.
  • Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
  • Team surpassed sales goals 147% and 131%, 2017 and 2018 by implementation of diverse sales tools and strategies, coaching, motivating and development of sales reps.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Monitored sales team performance, analyzed sales data and reported information to Director of sales.
  • Supervised and coached 10-20 employees on sales strategies to optimize performance.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Developed and executed sales presentations as well as both internal and external product training workshops.
  • Trained new sales representatives on sales strategies and processes to reduce process gaps.
  • Coached and promoted high-achieving sales employees to fill leadership positions with qualified staff and boost company growth.
  • Prepared sales presentations for clients showing success and credibility of Yodle advertising products.
  • Held one-on-one meetings with Inside Sales Reps to identify selling hurdles and offered insight into best remedy.
  • Set weekly goals for inside sales representatives.
  • Reps were full cycle sales reps, cold call and closing coaching was supplied weekly to all sales reps on team.

Inside Sales Representative

Yodle
Austin
11.2012 - 03.2015
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Emphasized product features based on analysis of customers' needs.
  • Created and updated customer accounts with relevant information.
  • Used CRM software to maintain detailed contact logs and account records.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Consistent top 10% sales representative.

Sales Representative

TruGreen
Warwick
01.2000 - 04.2011
  • Door to door sales of lawn and tree care products to residential customers.
  • Phone sales of lawn and tree care products to canceled customers.

Education

BBA - Business Administration

University of Rhode Island
Kingston, RI

Skills

  • Customer Targeting
  • Performance Goals
  • Digital marketing
  • Sales presentations
  • Needs assessments
  • CRM software expertise
  • Strong presentation skills
  • Inbound Sales
  • Inbound Lead Generation
  • Salesforce Software
  • Sales Pitches
  • Sales Statistics Analysis
  • Outbound Calling
  • Cold Calling
  • Team Management
  • Consultative Selling Techniques
  • Written and verbal communication

Accomplishments

2016 Yodle Presidents Club Top Manager Award Winner. (Essentials)

  • 2016 Top Sales Manger and team % to target. 147% to target.

2017 Yodle Presidents Club Top Manager Award Winner (Premium Sales)

  • 2017 Top Sales Manager, Premium Sales, top team total dollars sold in the company out of 13 teams in the company.

Timeline

Account Executive

Surefire Local, An entity of GenNext Media
01.2023 - Current

Digital Sales Consultant

Realtor.com
10.2022 - 12.2023

Inbound Sales Development Manager

Brightwheel
03.2022 - 09.2022

Outbound Sales Development Manager

Brightwheel
06.2021 - 03.2022

Account Executive III

The Knot Worldwide
06.2018 - 06.2021

Account Executive II

The Knot Worldwide
06.2018 - 06.2021

Account Executive

The Knot Worldwide
06.2018 - 06.2021

Inside Sales Manager

Yodle
04.2015 - 06.2018

Inside Sales Representative

Yodle
11.2012 - 03.2015

Sales Representative

TruGreen
01.2000 - 04.2011

BBA - Business Administration

University of Rhode Island

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Christopher Pacheco