CHRISTOPHER PADRON
Miami
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
9
9
years of professional experience
Work History
Medicare Event Coordinator
Sanitas Medical Center
11.2022 - Current
- Managed complex cases involving multiple providers, ensuring seamless delivery of Medicare-covered services.
- Utilized data-driven decision-making techniques when evaluating organizational performance metrics tied directly back into the quality control initiatives.
- Maintained strict adherence to mandated reporting requirements set forth by both federal and state governments, resulting in a track record of excellence in compliance evaluations.
- Monitored industry trends and regulatory changes to maintain up-to-date knowledge of the Medicare landscape.
- Assisted patients in navigating complex systems surrounding enrollment periods, plan changes, and appeals processes.
- Served as a liaison between patients, providers, and insurance companies to resolve claims issues promptly.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Administrator
Community Medical Group
03.2022 - 09.2022
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Targeted new customers to grow geographic reach and increase revenue.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
Advocate Coordinator| Business
United Healthcare Group
03.2020 - 01.2022
- Perform analytical and data entry tasks.
- Answering patients calls, emails, part of development team creating application and platforms
- Maintain excellent customer services experience with one-on-one care.
- Following Medicare Guidelines with community and state plans.
- Schedule patient visit and answer pre-visit question including billing claims and prior authorizations for procedures
- Meeting with patient regarding treatment, medication, and continue care.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Maintained positive relationships with service providers relevant to Na4me program operations.
Shift Supervisor| Business Analyst
Starbuck Coffee Cooperation
08.2015 - 09.2019
- Partner of the quarter for 4 times with 2-year period.
- Maintain excellent customer services experience through sales and visual mechanize.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Led projects and analyzed data to identify opportunities for improvement
Education
Master of Science - Marketing and International Business
Southern New Hampshire University
Hooksett, NH04.2018
Master of Business Administration - Project Management
American InterContinental University
Schaumburg, IL11.2014
Bachelors of Fine Arts - Cinematography & Film/Video Production
Miami International University of Arts And Design
Miami, FL2011
Skills
- Excellent Communication
- MS Office
- Facets, GPS, MHK Software Proficiency
- HIPAA Compliance
- Quality Management
- Community advocate
- Team Building
- Drug utilization review
Languages
English
Spanish
Portuguese
Timeline
Medicare Event Coordinator
Sanitas Medical Center
11.2022 - Current
Administrator
Community Medical Group
03.2022 - 09.2022
Advocate Coordinator| Business
United Healthcare Group
03.2020 - 01.2022
Shift Supervisor| Business Analyst
Starbuck Coffee Cooperation
08.2015 - 09.2019
Master of Science - Marketing and International Business
Southern New Hampshire University
Master of Business Administration - Project Management
American InterContinental University
Bachelors of Fine Arts - Cinematography & Film/Video Production
Miami International University of Arts And Design
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