Christopher Pait
Jacksonville,FL
Summary
Highly motivated and dependable professional with a diverse background in hospitality and retail management. I bring a strong work ethic, adaptability and a commitment to excellence. I am seeking a position that offers growth opportunities and the potential for career advancement within a forward thinking company.
Overview
11
11
years of professional experience
Work History
Brand Representative
Altar'd State
Jacksonville, FL
04.2024 - Current
- Engaged with all guests to deliver a great guest experience
- Responsible for backroom organization and cleanliness
- Handle and fulfill SFS and BOPIS orders in a productive and timely manner
- Assist with floor set changes and merchandising
- Assist with inventory including sticker placement, flow maps counts and closing procedures
- Maintained clean, organized and professional work environment.
Server
Texas Roadhouse Restaurant
Buffalo, NY/ Jacksonville, FL
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Center Store Lead
Victoria's Secret & PINK
Buffalo, NY
02.2023 - 10.2023
- Customer Experience Lead for both Victoria's Secret and Pink at Walden Galleria
- Served as CSL for both locations by engaging with guests using KPI's to drive sales
- Responsible for floor set transitions by following brand guides to set rooms
- Responsible for inventories of all products, as well as set up by placing stickers and creating flow maps
- Handling of daily shipment by assigning and designating shipment with names and time allocated to ensure productivity and product in a timely manner
- Daily operations of opening and closing duties including cash handling responsibilities, warming up associates, setting daily sales goals and creating a positive work environment.
Safety Manager
Waterproofing Specialists
Orlando, FL
12.2019 - 01.2023
- Responsible for all safety operations for company projects
- Perform daily inspections al all equipment including fall protection and boom lift inspections
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
- Perform duties that included deck coating, air barriers, vortex water proofing, as well as other duties required by job
Culinary Professional/ Server
Bahama Breeze Island Grille
Jacksonville/Orlando, FL
07.2015 - 12.2020
- Trained new hires on kitchen procedures and protocols, contributing to a cohesive team environment focused on excellence in service delivery.
- Maintained strict adherence to food safety regulations, resulting in an exceptional record of passing health inspections.
- Increased kitchen efficiency by implementing standardized recipes and portion sizes, leading to reduced food costs and consistent food quality.
- Responsible for truck orders and food inventories to maintain proper par levels and accurate food costs
- Ensure 100% guest satisfaction by delivering exception guest service through upselling and anticipation of their needs.
- All cash handling and POS responsibilties
Bar Manager
Bailey's Sports Bar and Grille
Johnson City, TN
10.2013 - 02.2015
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Responsible for inventory counts and liquor orders to maintain cost effective par levels
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Education
Bachelor of Arts - Sports Management
Ashford University
San Diego, CA05-2014
Skills
- Goal oriented
- Communication skills
- Customer service
- Staff training
- Scheduling
- Inventory control
- Strong interpersonal skills
- Floor operations and displays
- Team player
- Employee development
- Multitasking Abilities
Timeline
Brand Representative
Altar'd State
04.2024 - Current
Center Store Lead
Victoria's Secret & PINK
02.2023 - 10.2023
Server
Texas Roadhouse Restaurant
12.2022 - Current
Safety Manager
Waterproofing Specialists
12.2019 - 01.2023
Culinary Professional/ Server
Bahama Breeze Island Grille
07.2015 - 12.2020
Bar Manager
Bailey's Sports Bar and Grille
10.2013 - 02.2015
Bachelor of Arts - Sports Management
Ashford University