Christopher Palacios

Proven Call Center Representative with a track record of enhancing customer satisfaction and streamlining operations at Alorica. Skilled in problem-solving and customer support, adept at handling complex issues with professionalism. Demonstrated ability to master software systems, significantly reducing customer wait times. Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.