CHRISTOPHER PALMER
NORTH TONAWANDA
Summary
Detail-oriented Class B Truck Driver with a strong focus on vehicle inspection, safety compliance, and customer communication. Proven ability to coordinate deliveries efficiently while adhering to DOT regulations and enhancing customer satisfaction. Dedicated Class B Truck Driver with proven experience in DOT regulations compliance, vehicle inspection, and delivery scheduling. Committed to safety and customer satisfaction, ensuring timely and efficient transportation of goods.
Overview
18
18
years of professional experience
Work History
Class B Truck Driver
SiteOne Landscape Supply Inc.
Lockport
03.2025 - 07.2026
- Operated Class B trucks for safe transportation of landscape supplies.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Delivered materials to various job sites while following designated routes.
- Assisted with loading and unloading supplies at customer locations.
- Maintained accurate delivery logs and documentation for shipments.
- Collaborated with warehouse staff to organize inventory and dispatch schedules.
- Communicated effectively with customers regarding delivery status and needs.
- Followed all safety protocols to prevent accidents during transportation activities.
- Ensured cargo was properly secured.
- Kept records of delivery confirmations from customers upon completion of each trip.
- Complied with all DOT regulations pertaining to CDL licensing requirements.
- Communicated with dispatchers regarding routes, pick-ups and drop-offs, traffic conditions.
- Reported any accidents or incidents involving the truck to management immediately.
- Assisted in loading and unloading activities at customer sites.
- Delivered goods to customers in a safe and timely manner.
- Monitored weather forecasts to ensure safe transport of goods in all types of weather conditions.
- Provided excellent customer service during interactions with clients and their representatives.
- Checked vehicles for mechanical items and safety issues before and after trips.
- Maintained logs of working hours, distance travelled, delivery information, fuel consumption, vehicle condition and other details as required by law.
- Conducted daily maintenance checks on the truck including oil levels, tire pressure, brakes.
- Inspected loaded trucks for correct weight distribution and securement of goods.
- Resolved problems with deliveries such as wrong shipments or shortages promptly.
- Responded quickly to hazardous situations such as flat tires or engine malfunctions.
- Attended regular training sessions to stay up-to-date on new regulations related to Class B Truck Driving.
- Performed pre-trip inspections on the truck prior to departure from origin point.
- Completed deliveries by requested times.
- Facilitated safe loading and unloading of products by supervising warehouse personnel.
- Encompassed reliability and dependability by being available for assignments on short notice.
- Presented clean, professional appearance to promote positive company image.
- Communicated with dispatch and customers enthusiastically, focusing on client satisfaction.
- Kept meticulous records regarding invoices, payments, and special instructions regarding shipments.
- Fostered relations with clients to build trust, resulting in repeat business and referrals.
- Reduced monthly gas bills and maximized delivery times by developing more efficient routes.
- Presented bills and collected payments for on-demand orders.
- Maintained safe driving habits to protect property and general public on roadways.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Obtained signatures needed to complete and process paperwork.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed regular schedule of pickups for individual customers and groups.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Took immediate action to prevent spoilage during transportation of perishable goods.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Delivery Driver
SiteOne Landscape Supply Inc.
Lockport
07.2022 - 03.2026
- Delivered landscaping supplies to customers in a timely manner.
- Operated delivery vehicles following safety guidelines and traffic laws.
- Loaded and unloaded materials using forklifts and hand trucks.
- Maintained accurate delivery logs and vehicle maintenance records.
- Communicated with customers to confirm delivery details and address concerns.
- Coordinated with warehouse staff to ensure order completeness and accuracy.
- Ensured compliance with company policies during all deliveries and operations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer service complaints professionally, fostering trust and loyalty.
- Managed product inventory with attention to handling standards. in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked tires for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Streamlined project completion by effectively coordinating operations involving heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Shipping and Receiving Clerk
SiteOne Landscape Supply Inc.
Lockport
11.2020 - 07.2022
- Processed incoming shipments and verified product accuracy.
- Managed inventory levels and organized stock in the warehouse.
- Operated forklifts and pallet jacks to transport materials safely.
- Coordinated with suppliers to arrange timely deliveries of products.
- Maintained shipping records and updated systems for tracking purposes.
- Inspected outgoing orders for quality assurance before dispatching.
- Trained new staff on best practices for shipping and receiving tasks.
- Collaborated with team members to streamline warehouse operations efficiently.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Identified order discrepancies and damaged items and notified supervisor.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Organized deliveries by sorting and stocking receivables
- Coached new staff preparing outgoing and receiving incoming shipments.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Obtained required documentation to process shipments and support movement.
- Prepared documentation to track and report on damaged or missing items.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Monitored merchandise received and shipped from facility in computer system.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed returns efficiently according to company policies and procedures.
- Coordinated with vendors on shipping schedules and backorders.
- Researched discrepancies between physical count of items versus inventory system reports.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Received incoming shipments and verified contents against packing slips.
- Processed returns and exchanges according to company policies.
- Examined shipment contents and compared with manifests, invoices or orders to verify accuracy.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Compared and verified identifying information of outgoing shipments.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Weighed mail to determine correct postage.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Traced missing material and shipments through vendor and customer communications.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Compared shipping routes or methods to determine least environmental impact.
Shipping and Receiving Clerk
Remedy Staffing (@SiteOne Landscape supply)
Lockport
07.2020 - 11.2021
- Processed incoming shipments and verified product accuracy.
- Managed inventory levels and organized stock in the warehouse.
- Operated forklifts and pallet jacks to transport materials safely.
- Coordinated with suppliers to arrange timely deliveries of products.
- Maintained shipping records and updated systems for tracking purposes.
- Inspected outgoing orders for quality assurance before dispatching.
- Trained new staff on best practices for shipping and receiving tasks.
- Collaborated with team members to streamline warehouse operations efficiently.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Identified order discrepancies and damaged items and notified supervisor.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Organized deliveries by sorting and stocking receivables
- Coached new staff preparing outgoing and receiving incoming shipments.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Obtained required documentation to process shipments and support movement.
- Prepared documentation to track and report on damaged or missing items.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Monitored merchandise received and shipped from facility in computer system.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed returns efficiently according to company policies and procedures.
- Coordinated with vendors on shipping schedules and backorders.
- Researched discrepancies between physical count of items versus inventory system reports.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Received incoming shipments and verified contents against packing slips.
- Processed returns and exchanges according to company policies.
- Examined shipment contents and compared with manifests, invoices or orders to verify accuracy.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Compared and verified identifying information of outgoing shipments.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Determined appropriate postage by weighing mail items accurately. to determine correct postage.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Traced missing material and shipments through vendor and customer communications.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Computed shipping, storage or demurrage charges using computer or price list.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Compared shipping routes or methods to determine least environmental impact.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Warehouse Worker
Buffalo Hospital Supply
Cheektowaga
11.2008 - 07.2020
- Operated forklifts to transport supplies within the warehouse.
- Organized inventory to ensure efficient retrieval and storage of medical supplies.
- Loaded and unloaded trucks, verifying shipment contents for accuracy.
- Maintained cleanliness and safety standards throughout the warehouse facility.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular inspections of equipment to ensure proper functioning and safety compliance.
- Managed product returns, ensuring items were processed and restocked efficiently.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained stock levels in accordance with company policies.
- Performed cycle counts to maintain accurate inventory records.
- Investigated any reported problems regarding shipping errors or damages.
- Identified discrepancies between physical count and computer data.
- Collaborated closely with other departments on special projects.
- Provided assistance in loading and unloading containers from ships and trains.
- Processed returns of defective merchandise as required.
- Monitored temperature and humidity levels in warehouse.
- Verified accuracy of incoming shipments against purchase orders.
- Maintained accurate inventory records using computerized tracking systems.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Tagged containers and boxes with identifying information for inventory tracking.
- Used scanners to track parcel information, condition or receipt.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Used digital database to keep records of units and stock moved.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Education
Certificate of Completion - Class B CDL Behind The Wheel Training Program
Genesee-Livingston-Steuben Wyoming BOCES
Batavia, NY05-2024
Certificate of Completion - Class B Online Theory Course
ELDT.com
Spokane Valley, WA08-2023
Vocational Trining - Electronics Assembly/Tech
San Diego Job Corps
Imperial Beach, CA07-1992
GED -
San Diego Job Corps
Imperial Beach, CA02-1990
Some College (No Degree) - Recording arts
Miracosta College
Oceanside, CASkills
- Commercial driving license
- DOT regulations compliance
- Vehicle inspection
- Safety compliance
- Load securing techniques
- Load securing
- Delivery scheduling
- Trip planning
- Route optimization
- GPS navigation proficiency
- Weather adaptability
- Defensive driving
- Shifting gears smoothly
- Proper mirror adjustment
- Blind spot awareness
- Weight distribution
- Fuel efficiency maximization
- Safe driving practices
- Logbook management
- Stress management
- Cab computer operation
- Delivery documentation
- Freight loading
- Inspect vehicles
- Emergency response readiness
- Emergency preparedness
- Accident prevention
- Roadside repairs
- Visual inspection
- Pallet jack operation
- Forklift operation
- Basic mechanical repair
- Preventive Maintenance
- Vehicle maintenance
- Accident prevention
- Customer service
- Customer interactions
- Assisting customers
- Team collaboration
- Conflict management
- Problem solving
- Decision making
- Time management
- Physical stamina and endurance
- Stress management
- Stress tolerance
- Professionalism
- Professional demeanor
- Health and safety awareness
- Attention to detail
- Written communication
- Work logging
- Record keeping
- Equipment monitoring
- Traffic laws compliance
- Emergency response
- Weather condition preparedness
- Adaptable driving styles
- Hill start expertise
- Wide turn mastery
- Double clutching proficiency
- Backing up safely
- Load inspection
- Navigation software
- Assisting customers
- Equipment monitoring
- Work logging
- Record keeping
- Attention to detail
- Conflict management
Timeline
Class B Truck Driver
SiteOne Landscape Supply Inc.
03.2025 - 07.2026
Delivery Driver
SiteOne Landscape Supply Inc.
07.2022 - 03.2026
Shipping and Receiving Clerk
SiteOne Landscape Supply Inc.
11.2020 - 07.2022
Shipping and Receiving Clerk
Remedy Staffing (@SiteOne Landscape supply)
07.2020 - 11.2021
Warehouse Worker
Buffalo Hospital Supply
11.2008 - 07.2020
Certificate of Completion - Class B CDL Behind The Wheel Training Program
Genesee-Livingston-Steuben Wyoming BOCES
Certificate of Completion - Class B Online Theory Course
ELDT.com
Vocational Trining - Electronics Assembly/Tech
San Diego Job Corps
GED -
San Diego Job Corps
Some College (No Degree) - Recording arts
Miracosta College