Christopher Paniagua
Colorado Springs,CO
Summary
Results-driven Sales Professional adept in 10 step sales process and client relationship building. Proven ability to exceed sales targets through effective negotiation and problem resolution while leveraging an in depth inspection to build urgency. Ready to contribute to a dynamic team by optimizing sales strategies and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Offsite Sales Professional
K-Designers/Your Home Improvement Company
07.2024 - Current
- Served customers with knowledgeable, friendly support at every stage of the 10 step sales process including: Inspection of home, demonstration of products, contracts and post sale interactions.
- Provided 3D renderings of clients home using Hover, to show customized presentation and visually show how we can address their needs.
- Developed and maintained comprehensive understanding of all products, which included windows, siding, roof, and bathroom services to enhance sales presentations using FAB method.
- Implemented efficient time management techniques, maximizing productivity while balancing multiple priorities within tight deadlines.
- Demonstrated excellent problem-solving skills when addressing customer concerns or resolving funding issues promptly and professionally.
- Exceeded quarterly sales targets through diligent follow-ups, persuasive presentations and effective negotiation skills.
- Employed excellent listening skills during client interactions to identify potential upselling opportunities or referral sources.
- Retained excellent client satisfaction ratings through outstanding service and exceeding expectations after the sale.
Fabricator and Installer
Top Tier Stone
10.2021 - 06.2024
- Contacted potential clients to set up templates for desired projects.
- Use schematic diagrams to plan work.
- Completed accurate, well-aligned and straight work according to job specifications.
- Leverage power saws to cut materials to specified sizes for installation.
- Achieved smooth surfaces with correct cuts and skills in polishing materials.
- Safely load and unload tons of stone slabs, and deliver to clients home to install countertops.
- Applied protective materials to reduce damage, dust and debris.
- Incorporate site blueprints and customer preferences to plan work and achieve desired patterns.
Finance Manager
Rocky Mountain Auto Brokers
10.2017 - 08.2021
- Created new revenue-building techniques resulting in increased sales volume of $1200 per contract.
- Packaged financial agreements through cross-functional collaboration with controller and title clerk.
- Collaborated with operations manager on staff compliance with all financial and banking regulations.
- Initiated vital financial processes by setting up vendor information and payment structures, defining operational expenses, managing bank accounts, and reconciling accounts.
- Accomplished revenue and profitability goals by applying extensive knowledge of bank and credit union programs as well as factors which produced best terms.
- Sold service contracts, insurance and after-market products while continually tracking sales, developing goals, and pitching new products, resulting 4% increased revenue.
Sales Associate/ Internet Sales Manager
Phil Long Ford of Chapel Hills
03.2014 - 09.2017
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers.
- Built and maintained effective relationships with peers, clients and management to drive team success toward common sales, service, and operational goals.
- Negotiated and closed deals with minimal oversight.
- Trained all new sales employees on effective sales, service, and operational strategies to maximize team performance.
- Recognized with Grand Master Award between 2015-17 for being top 10% in Sales within the group.
Education
Associate of Arts - Mass Communicatio
CSU Pueblo
Pueblo, COSkills
- Objection handling
- Detailed inspection and needs analysis
- Upselling and cross selling
- Closing techniques
- Proficient in Microsoft 365, Hover, Sales Pro, Ingage, 1Look
Timeline
Offsite Sales Professional
K-Designers/Your Home Improvement Company
07.2024 - Current
Fabricator and Installer
Top Tier Stone
10.2021 - 06.2024
Finance Manager
Rocky Mountain Auto Brokers
10.2017 - 08.2021
Sales Associate/ Internet Sales Manager
Phil Long Ford of Chapel Hills
03.2014 - 09.2017
Associate of Arts - Mass Communicatio
CSU Pueblo