Christopher Papas
Conway,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Morning Stocker/Front-end Assistant
Costco Wholesale Corp
Conway, SC
04.2024 - Current
- Checked expiration dates on products and removed outdated items from shelves.
- Stocked merchandise onto store shelves according to company standards.
- Replenished out-of-stock items promptly as needed.
- Assisted customers with locating desired items in store.
- Inspected products for defects or damages prior to stocking shelves.
- Resolved customer complaints regarding product availability, price..
- Provided exceptional customer service by greeting shoppers and answering inquiries.
- Cleaned and maintained aisles, displays, fixtures, floors, walls, windows..
- Adhered to safety policies while operating material handling equipment such as pallet jacks and ladders.
- Identified discrepancies between physical count and computer records.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Greeted customers and retrieved requested products to drive satisfaction.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Operated forklift and pallet jack to transport heavy loads.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Service Deli Clerk
Costco Wholesale
Myrtle Beach
01.2019 - 04.2024
- I help make all food in the deli from day in and day out with a small group of coworkers and also help with the rotisserie chickens
- Our job also includes keeping our work areas sanitary after each food item as well as having prep work done for the next day
- We also make sure we rotate our very extensive inventory to ensure the freshest products are out together
- My biggest accomplishment within the deli has been becoming the most dependable worker that has learned the ins and outs of the department
- My ability to learn and adapt to any environment has put me above most of my peers aside from seniority
- I have become the 'go to' guy for any questions if our manager or supervisor are not present
- Cleaned work area, equipment and utensils to maintain a safe and sanitary environment.
- Greeted customers in a friendly manner and provided excellent customer service.
- Weighed, priced, wrapped and labeled prepared foods for sale in the store's deli department.
- Assisted customers with product selection by providing information on various options available.
- Checked expiration dates on products regularly to ensure freshness of food items sold in the deli department.
- Performed opening and closing duties such as cleaning counters, restocking supplies and disposing trash.
- Resolved customer complaints quickly and efficiently in order to maintain high level of satisfaction.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- I have also learned every recipe for all of our 30+ rotating items as well as learning new food recipes within a day of making the product.
Sales Manager
Grand strand granite
Myrtle Beach
01.2015 - 07.2017
- I was in charge of finding the best deals on granite to increase profit margins, while scheduling installations
- I also had many follow-up e-mails and phone calls each day to let the customer know where in the process their countertops were
- I had also helped build the bridge saw machine used to cut the granite while at the same time learning how to work/maintain, so I could then teach all of our fabricators
- My biggest accomplishment was helping that company become debt free within the first year of business.
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Maintained accurate records of all transactions between customers and company representatives.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Resolved customer complaints regarding sales and service.
Consultant
Papas Consulting
Myrtle Beach
01.2016 - 01.2017
- While working at Grand Strand Granite I had started my own business as a consultant for the company
- I would go to all different granite distributors to find and negotiate prices for the company.
- Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
- Identified potential risks associated with proposed solutions or projects.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Organized client meetings to provide project updates.
- Oversaw quality control to identify inconsistencies and malfunctions.
Education
Some college - Law, business
Horry-Georgetown Technical College
09.2018
Some college - Medicine, personal fitness, nutrition
Coastal Carolina University
10.2015
Skills
- Time management
- Food preparation
- Food safety
- Sales
- Customer service
- Food handling
- Food service
- Upselling
- Cash handling
- Punctuality
- Management
- Leadership
- Heavy lifting
- Organizational skills
- Social media marketing
- QuickBooks
- Team management
- Warehouse Safety
- Shelf Stocking
- Stock Rotation
- Heavy Lifting
- Pallet Jack Operation
- Customer Service
- Merchandise Rotation
- Merchandise Stocking
- Product Labeling
- Positive Attitude
- Willing to Learn
- Safe Lifting Procedures
- Punctual and Reliable
- FIFO stocking
- Performance Improvement
- Customer Assistance
- Complex Problem-Solving
- Product tagging
- Energetic and Outgoing
- Customer Relationships
- Clear Communication
- Friendly and Personable
Certification
Responsive web design, 08/01/22, Present
Assessments
- Basic computer skills, Proficient, 04/01/23, Performing basic computer operations and troubleshooting common problems
- Attention to detail, Proficient, 04/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
- Sales skills, Proficient, 04/01/23, Influencing and negotiating with customers
Accomplishments
- Nominated for employee of the month at Costco Wholesale for providing exceptional service.
References
References available upon request.
Timeline
Morning Stocker/Front-end Assistant
Costco Wholesale Corp
04.2024 - Current
Service Deli Clerk
Costco Wholesale
01.2019 - 04.2024
Consultant
Papas Consulting
01.2016 - 01.2017
Sales Manager
Grand strand granite
01.2015 - 07.2017
Some college - Law, business
Horry-Georgetown Technical College
Some college - Medicine, personal fitness, nutrition
Coastal Carolina University