High customer retention rates. Local engagement. Strong Team development. Winning customer service rewards
Overview
30
30
years of professional experience
Work History
Roll Off Driver
Carolina Disposal Service
10.2024 - Current
Navigated challenging terrain and tight spaces with precision, delivering efficient service without compromising safety.
Adhered to safety protocols, reducing the risk of accidents and maintaining a safe working environment.
Completed accurate and timely documentation for each job, streamlining record-keeping processes.
Managed on-site waste disposal at construction sites, ensuring proper separation of materials for recycling or landfill use.
Utilized GPS technology to navigate unfamiliar areas efficiently, minimizing delays in service delivery timescales.
Maintained clean and operational vehicles, ensuring timely completion of daily tasks and minimal downtime.
Ensured compliance with local ordinances related to waste disposal through diligent adherence to company guidelines.
Developed strong relationships with clients through reliable service delivery and consistent communication about their needs.
Loaded and unloaded heavy equipment safely using winch systems, adhering to company policies regarding load securement.
Franchisee/ Multi Unit
CParrish Inc
12.1999 - 12.2024
Coach and trains shift managers, assistant managers, and managers on operational excellence
Helps to develop new hire orientation programs and rewards programs, monitors training processes to ensure quality training of team members
Develops and maintains staffing levels for managers and assistant managers
Implements management training
Provides leadership to Managers and staff in the geographic area to ensure compliance with standards, as outlined in the Subway Operations Manual, and applicable government regulations
Ensures that correct operational procedures are followed and takes corrective action if necessary
Works with staff to achieve sales goals, using available reports to identify opportunities
Supports local and national marketing initiatives
Completes University of Subway courses as directed
Rollback Truck Driver / Tow Truck Driver
Regional Acceptance / Don Hills Used Cars
01.1995 - 01.1999
Retaking possession of vehicle, in particular when a buyer defaults on payments
Hired by a Regional Acceptance to repossess
Transport Vehicles
Repossessor
Customer Service
Loaders
Fuel Delivery
Tire Changes
Unload Vehicles
Tow vehicles, drive a variety of roll bed tow trucks, perform lock outs, safely transport vehicles
Operate the machinery on the truck to recover and transport vehicles, but have other duties, provide excellent customer service, transporting vehicles from dealerships, transporting private vehicles, vehicle recovery impounding of vehicles for local Police Departments