Christopher Parsley
LaPorte,IN
Summary
Outgoing, customer-oriented professional with nearly 20 years of experience delivering exceptional service across hospitality and home services sectors. Proficient in problem-solving, effective communication, and managing high-volume customer interactions. Committed to fostering positive customer experiences and consistently exceeding performance targets.
Overview
26
26
years of professional experience
Work History
Painting Contractor
perry's painting
Portage, Indiana
05.2019 - 04.2024
- Successfully managed painting projects from initiation to completion, ensuring adherence to quality and safety standards.
- Selected and applied surface coatings for interior and exterior restoration, enhancing durability and aesthetic appeal.
- Inspected completed projects to verify compliance with quality standards before client acceptance.
Table Games Pit Manager
Majestic Star Casino
Gary, Indiana
11.2014 - 04.2019
- Supervised table games operations, ensuring compliance with gaming regulations and security standards.
- Managed dealer training to uphold high service standards and game integrity.
- Resolved guest complaints promptly to enhance experiences and reinforce brand loyalty.
- Assessed staffing levels for optimal shift coverage, including rotations and breaks.
- Analyzed financial data related to table games, focusing on win/loss ratios and betting trends.
Shipping and Receiving Clerk
Okaya Electric America
Valparaiso, Indiana
06.1998 - 07.2001
- Checked quantity and quality of incoming shipments against purchase orders to maintain inventory accuracy.
- Loaded, unloaded, and transported goods using forklifts and hand trucks, optimizing storage efficiency.
- Packed and labeled products for outbound shipments, ensuring timely delivery.
Education
Certificate of Completion (Blackjack And Craps) - Casino Table Games
Ivy Tech Community College of Indiana
Gary, IN05-2001
GED -
Portage High School
Portage, IN04-1996
Skills
- Quality assurance and compliance
- Cost estimation
- Scheduling and planning
- Shipping and receiving
- Warehouse safety
- Effective communication
- Conflict resolution
- Client relationship management
- Customer service excellence
Timeline
Painting Contractor
perry's painting
05.2019 - 04.2024
Table Games Pit Manager
Majestic Star Casino
11.2014 - 04.2019
Shipping and Receiving Clerk
Okaya Electric America
06.1998 - 07.2001
Certificate of Completion (Blackjack And Craps) - Casino Table Games
Ivy Tech Community College of Indiana
GED -
Portage High School