Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Parsons

Anchorage

Summary

Dispatch Supervisor at ACE Air Cargo with a proven track record in transportation coordination and employee training. Enhanced team productivity through effective mentoring and streamlined operations, achieving significant improvements in service delivery. Proficient in Excel and committed to fostering a positive work environment, ensuring compliance and safety in all processes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

ACE Air Cargo
01.2024 - Current
  • Supervised team of 8 employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Reviewed standard operating procedures periodically, making recommendations for improvements based on industry best practices.
  • Evaluated and adjusted routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Enhanced team productivity by providing ongoing training and support to dispatch staff.

Flight Follower/Crew Scheduler

ACE Air Cargo
06.2022 - 12.2023
  • Aided crew scheduling department in managing last-minute changes, resulting in minimal disruptions to flight operations.
  • Minimized disruptions caused by unforeseen circumstances through effective contingency planning and resource allocation.
  • Facilitated seamless coordination between ground services teams, ensuring timely aircraft turnaround for minimized gate occupancy time.
  • Participated in regular training sessions to maintain up-to-date knowledge of industry best practices and regulatory changes, enabling continuous improvement within the Flight Operations team.
  • Maintained a high level of situational awareness during emergency situations, providing critical information for decision-making processes.
  • Assisted in the optimization of flight routes for improved fuel efficiency and reduced carbon emissions.
  • Reduced operational delays through proactive monitoring of weather conditions and providing timely updates to relevant parties.
  • Ensured compliance with FAA regulations by maintaining accurate records of flight crew qualifications, duty times, and rest periods.
  • Coordinated with crew members to promptly address any potential issues or concerns during flights, ensuring that safety remained a top priority.

Cargo Agent

ACE Air Cargo
07.2021 - 05.2022
  • Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
  • Prepared hazardous material shipments in compliance with safe handling practices.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Ensured compliance with industry regulations and company policies in all aspects of cargo handling and documentation.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Daily loading and offloading of aircraft.

Education

Kodiak High School
Kodiak, AK

Skills

  • Transportation coordination
  • Employee training
  • Tracking of man hours
  • Attendance documentation
  • Mentoring and training
  • Progress checks
  • Route planning
  • Coaching and onboarding
  • Positive communication skills
  • Proficiency in Excel
  • Records maintenance
  • Incident reporting

Certification

OSHA 30 General Industry Safety and Health





First Aid/CPR/AED Certification


Timeline

Dispatch Supervisor

ACE Air Cargo
01.2024 - Current

Flight Follower/Crew Scheduler

ACE Air Cargo
06.2022 - 12.2023

Cargo Agent

ACE Air Cargo
07.2021 - 05.2022

Kodiak High School

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