Proven Warehouse/Transportation Manager with a track record of enhancing efficiency and customer satisfaction at Gateway Printing & Office Supply. Excelled in fleet management and staff leadership, significantly optimizing route planning and fostering a motivated team. Demonstrated expertise in inventory management and safety protocols, ensuring compliance and operational excellence.
Overview
24
24
years of professional experience
Work History
Warehouse/Transportation Manager
Gateway Printing & Office Supply
03.2016 - 02.2025
Maintained compliance with all regulations, avoiding fines and penalties for the organization.
Managed a team of drivers, providing support and guidance to improve performance and productivity.
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Organized records of vehicles, schedules and completed orders.
Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
Coordinated logistics activities across multiple locations for seamless distribution operations.
Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Oversaw team of 14 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Increased transportation efficiency by optimizing routing and scheduling processes.
Communicated with customer service and sales teams to improve productivity and service ratings.
Oversaw inventory management, ensuring accurate records were maintained for timely deliveries and stock replenishment.
Developed and maintained knowledgeable and productive team of employees.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Warehouse Manager
Go Stephens
06.2001 - 03.2016
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
Education
High School Diploma -
Humble High School
Humble, TX
01-1992
Skills
Inventory and stocking
Inventory management
Warehouse operations
Hiring and training
Safety management
Route planning
Staff management
Fleet management
Customer care
Route optimization
Timeline
Warehouse/Transportation Manager
Gateway Printing & Office Supply
03.2016 - 02.2025
Warehouse Manager
Go Stephens
06.2001 - 03.2016
High School Diploma -
Humble High School
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