HVAC Sales Manager-LOWES
ARS Rescue Rooter
07.2022 - Current
- Exclusive responsibility for handling ARS – HVAC program at Lowe's Stores in Colorado
- Manage hourly/daily performance, schedules, and activities to achieve branch goals.
- Interview, recruit, and select talented Sales Lead Generators
- Hold weekly meetings to inform, educate, and motivate
- Employee accountability, including providing individual and team progress updates vs. Goals
- Role-play to improve customer approach, objection handling, and lead-setting skills
- Provide training on technical issues affecting the store sales of HVAC products & services
- Provide notice of upcoming store events (pre-planned calendar), changes in signage, promotional dates, store credit variations, etc
- Engage in field with Lead Generators and Store Management
- Meet and exceed established departmental business performance standards for lead generation, staffing, and lead run
- Develop and maintain positive, direct relationships with retail store personnel and area management
- Meet with store managers and Home Services team members to provide performance updates and notify them of schedule or staffing changes
- Inspect store displays for compliance with current signage requirements/changes
- Schedule and implement planned store "events,” being sure to involve Store Management
- Product knowledge training sessions are conducted with Store Associates and Department Heads at least every other month in each store.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Increased HVAC sales by 10% in six months, due to which five new LOWES stores were added to my territory.
