Summary
Work History
Education
Skills
Timeline
Generic

Christopher Paul

Prescott,AZ

Summary

Dynamic retail professional with proven expertise in customer service and team management. Successfully enhanced customer satisfaction through effective problem-solving and organized in-store promotions, driving increased sales. Skilled in retail operations and adept at fostering positive relationships, ensuring a welcoming environment for both customers and staff.

Work History

Sales Associate

Walmart
  • Organized racks and shelves to maintain store visual appeal and engage customers.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Store Manager

It’s All Goodz
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Farm Manager

Tre Flip Llc
  • Organized racks and shelves to maintain store visual appeal and engage customers.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

Diploma - General Studies

Prescott High School
Prescott, AZ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Calm demeanor
  • Retail store operations
  • Sales expertise
  • Complex Problem-solving

Timeline

Sales Associate

Walmart

Store Manager

It’s All Goodz

Farm Manager

Tre Flip Llc

Diploma - General Studies

Prescott High School

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Christopher Paul