Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christopher Pearce

Howell,MI

Summary

Proven professional with a track record of managing high-stress situations and coordinating logistics at WillScot, adept in dispatch software and stress tolerance. Excelled in roles requiring exceptional customer relations and schedule management, enhancing operational efficiency and customer satisfaction. Skilled in data entry and communication, consistently achieving and surpassing goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dispatcher

WillScot
11.2023 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Shop Technician

Cactus Wellhead
03.2022 - 09.2023
  • Kept shop clean, organized and stocked with supplies.
  • Contributed to a safer work environment by consistently following safety protocols and procedures.
  • Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
  • Repaired parts, components and assemblies to correct malfunctions.

Sales Associate

The Home Depot Inc
04.2018 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Built relationships with customers to encourage repeat business.

Cashier

Lowes Grocery
08.2017 - 04.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Associate of Science - Biochemistry

University of Texas Permian Basin
Odessa, TX
05.2025

High School Diploma -

Permian High School
Odessa, TX
05.2018

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Customer Relations
  • Schedule Management
  • Communication Management

Certification

  • Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
  • Powered Industrial Trucks Trainer Certification - National Safety Council (NSC).

Timeline

Dispatcher

WillScot
11.2023 - Current

Shop Technician

Cactus Wellhead
03.2022 - 09.2023

Sales Associate

The Home Depot Inc
04.2018 - 03.2022

Cashier

Lowes Grocery
08.2017 - 04.2018

Associate of Science - Biochemistry

University of Texas Permian Basin

High School Diploma -

Permian High School

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Christopher Pearce