Christopher Pearson
Plano
Summary
Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Development Representative
CheckSammy
01.2024 - 12.2024
- Prospect and identify potential clients through various channels, including cold calling, email outreach, networking events, and social media
- Qualify leads based on specific criteria and prioritize them for further engagement
- Conduct thorough research on prospective clients to understand their business needs, challenges, and objectives
- Articulate the value proposition of CheckSammy's products and services to potential clients, demonstrating how they can address their specific pain points and add value to their business
- Collaborate with the sales team to develop and execute targeted outreach strategies and campaigns
- Schedule and coordinate meetings, demos, and presentations with key decision-makers
Sales Development Representative
CourseCareers
06.2023 - 01.2024
- Company Overview: CourseCareers is an intensive online three-month course in technology sales development
- I read three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling
- I learned everything about the basics of sales development to prepare myself for a sales development position
- Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Hubspot, Etc
- CourseCareers is an intensive online three-month course in technology sales development
Help Desk Technician
South Atlanta Pediatrics
06.2021 - 05.2023
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
Real Estate Wholesaler
Boro Investments
09.2020 - 06.2021
- Averaged 75 daily selling calls, about and past the 50 required daily calls
- Created and executed a sales strategy for each client, including identifying the best property to pursue based on their goals and budget
- Negotiated with sellers' agents to obtain exclusive rights to sell properties in specific areas or price ranges
- Communicated with clients throughout the entire process from initial contact through closing, providing regular updates as appropriate
Education
Bachelor of Business Administration - BBA - Information Technology
Western Governors University
Sales Development Specialization -
CourseCareers
01-2024
Skills
- Active Directory
- Powershell
- Terraform
- Microsoft Azure
- Linux
- Windows
- Mac
- Office 365
- Zendesk
- Salesforcecom
- Ticket management
- User access support
Websites
Certification
CompTIA Security+, CompTIA
Timeline
Business Development Representative
CheckSammy
01.2024 - 12.2024
Sales Development Representative
CourseCareers
06.2023 - 01.2024
Help Desk Technician
South Atlanta Pediatrics
06.2021 - 05.2023
Real Estate Wholesaler
Boro Investments
09.2020 - 06.2021
Bachelor of Business Administration - BBA - Information Technology
Western Governors University
Sales Development Specialization -
CourseCareers
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