Christopher Pennington
Plano,TX
Summary
Dedicated Sales and Financial professional with a long history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Dealer Developmant Analyst
Octane Lending
11.2021 - Current
- Actively engage with newly enrolled and lower participating dealer partners with the objective of increasing their monthly funded loan count
- Be an expert in our various loan programs, platform functionality, and decisioning models
- Provide continuing support for our dealers by being able to comfortably walk them through using our platform and structuring their loan contracts.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Met with current clients to assess needs and develop improvement plans.
- Maintained updated records in CRM to meet requirements of sales team and GDPR regulations.
- Consistently exceeded quotas through penetration of new accounts.
Dealer Relationship Consultant
Fuel Capital Group
02.2021 - 11.2021
- Cultivated a business relationship with powersports dealers that facilitated each dealer’s growth, optimal performance, and success
- Supported the growth and quality of our dealer network by working with new and existing dealers
- Developed improvement strategies for current dealers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed new business relationships and maintained existing through regular communications and effective account management.
General Sales Manager
Easy Car Nation
08.2019 - 01.2021
- Proficient in the use of industry standard software applications to track inventory and customer data.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
National Sales Director
Options Capital Group
12.2018 - 08.2019
- Provide financing solutions for independent auto dealerships nationwide
- Recruited, trained, and managed 25 in-house and remote salespeople
- Consistently increasing our account base and revenue while providing a high level of customer service.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
Sales Manager / Assistant Finance Manager
Freedom Powersports
01.2018 - 12.2018
- Trained new associates in successful sales and performance strategies.
- Hired, trained and motivated sales and marketing professionals.
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
- Exceeded targeted levels of penetration for all F&I products offered
- Excellent communication and closing skills
- Accurately process all transaction paperwork and ensure it meets all state and lender requirements
Sales Director
Internet Custody Systems
01.2009 - 01.2018
- B2B Sales manager and liaison between users, customers, and developers
Credit Specialist
Creditanswers
01.2006 - 01.2009
- Credit resolution and repair services direct to consumers
Loan Officer - Branch Manager
Ameriquest Mortgage Company
01.2001 - 01.2006
- Retail mortgage services from origination to closing
- Consistently one of the highest revenue branches in Texas.
Used Car Sales Manager
Karl Klement Ford
01.1998 - 01.2001
- Responsible for managing sales team, tracking inventory, purchasing, appraising and pricing used vehicles
Used Car Sales Manager
Ron Roberts Ford
01.1994 - 01.1998
- Responsible for managing sales team, tracking inventory, purchasing, appraising and pricing used vehicles
Education
Study Towards Bachelor Of Business Administration - Finance
Southern Methodist University
Dallas, TX1995
Associate of Science - Business Administration
North Central Texas College
1992
Skills
- Sales Expertise
- Account and Territory Management
- Goals and Performance
- Verbal and Written Communication
- Time Management
- Coaching and Mentoring
- Sales Process
- CRM Software
- Business Development and Planning
- Team Oversight
- Profit and Revenue-Generating Strategies
- Persuasive Negotiations
- Continuous Improvements
- Compelling Leadership Skills
- Excellent Communication Skills
- Accomplished Manager
- Negotiations Expert and Strong Deal Closer
- Lender Relations
- Deal Structuring
- Salesforce Software
Certification
MS Office (10+ years)
Salesforce (2 years)
Account Management (10+ years)
CRM Software (10+ years)
Sales Management (10+ years)
Recruiting (10+ years)
Sales Training (10+ years)
B2B Sales (10+ years)
Management Experience (10+ years)
Financial Services (10+ years)
SaaS (9 years)
Assessments
Customer Focus & Orientation — Highly Proficient
Additional Information
- Willing to relocate to: Dallas-Fort Worth, TX - Nashville, , TN , Authorized to work in the US for any employer
Timeline
Dealer Developmant Analyst
Octane Lending
11.2021 - Current
Dealer Relationship Consultant
Fuel Capital Group
02.2021 - 11.2021
General Sales Manager
Easy Car Nation
08.2019 - 01.2021
National Sales Director
Options Capital Group
12.2018 - 08.2019
Sales Manager / Assistant Finance Manager
Freedom Powersports
01.2018 - 12.2018
Sales Director
Internet Custody Systems
01.2009 - 01.2018
Credit Specialist
Creditanswers
01.2006 - 01.2009
Loan Officer - Branch Manager
Ameriquest Mortgage Company
01.2001 - 01.2006
Used Car Sales Manager
Karl Klement Ford
01.1998 - 01.2001
Used Car Sales Manager
Ron Roberts Ford
01.1994 - 01.1998
Study Towards Bachelor Of Business Administration - Finance
Southern Methodist University
Associate of Science - Business Administration
North Central Texas College