CHRISTOPHER PEREZ

• Engaged in consultative business development to expand Konabos’ client base across industries, with a focus on digital customer experience, Sitecore solutions, and cloud transformation services.
• Designed and executed outbound prospecting strategies, including targeted cold outreach, LinkedIn networking, and email campaigns, to generate qualified opportunities.
• Conducted discovery calls and C-suite presentations, positioning Konabos’ expertise in Sitecore, Composable DXP, UX design, and accessibility compliance.
• Collaborated cross-functionally with marketing, delivery, and leadership teams to align messaging, improve go-to-market strategy, and accelerate pipeline growth.
• Provided feedback on sales scripts, messaging, and outreach sequences, helping to refine and optimize prospect engagement.
• Represented Konabos in industry conversations and digital experience communities, strengthening brand recognition and establishing thought leadership presence.
• Leveraged CRM tools to effectively manage leads, ensuring timely follow-up and improved conversion rates.
• Mentored junior team members, cultivating a culture of continuous improvement within the organization.

• Spearheaded consultative SaaS and IT services sales across industries including automotive, cloud, AI, and cybersecurity, driving new revenue opportunities and expanding pipeline growth.
• Utilized HubSpot, Salesforce, and ZoomInfo to manage end-to-end lead generation, qualification, and engagement, achieving year-over-year pipeline growth.
• Conducted executive-level presentations and product demonstrations, positioning solutions to address customer pain points and strategic goals.
• Partnered cross-functionally with marketing, solutions teams, and leadership to enhance go-to-market strategies.
• Mentored and coached a BDR team, achieving back-to-back fiscal year quota goals (FY23 & FY24).
• Identified and developed a $2M pipeline opportunity with Vanderbilt University by leading a complex migration project.
• Developed strategic account plans to enhance client relationships and drive revenue growth.
• Led cross-functional teams to implement customer solutions, improving service delivery efficiency.
• Analyzed market trends to identify new business opportunities and inform sales strategies.
• Mentored junior staff, fostering professional development and enhancing team performance.
• Collaborated with marketing teams to create targeted campaigns, increasing brand awareness among clients.
• Conducted regular account reviews to assess client satisfaction and address potential issues proactively.
• Established key performance indicators for account management processes, driving continuous improvement initiatives.
• Created and managed social media campaigns to increase brand engagement.

• Executed outbound and inbound prospecting strategies targeting enterprise healthcare clients in Diagnostics and Virtual Care.
• Delivered qualified leads from trade shows, webinars, and digital events, exceeding KPIs by 150% in Q1 & Q2 of 2020.
• Collaborated with marketing on demand generation campaigns to increase engagement and funnel conversion.
• Coordinated executive-level meetings and product demonstrations for Solution Architects and Sales Executives.
• Cultivated relationships with prospective clients to identify needs and promote tailored solutions.
• Conducted market research to support lead generation efforts and enhance outreach strategies.
• Led weekly strategy sessions to assess performance metrics and adjust tactics for improved results.
• Exceeded monthly targets for qualified leads, utilizing advanced CRM tools to track progress and prioritize tasks effectively.
• Improved response rates from cold calls by refining call scripts to better align with client needs and pain points.

• Engaged with C-level executives and IT decision-makers to drive SaaS and data platform adoption.
• Directed outbound prospecting and managed a robust pipeline, consistently exceeding quota and achieving Director’s Club recognition (150% of target in 2018).
• Partnered with leadership to refine and scale the BDR/SDR function, enhancing pipeline efficiency and organizational growth.
• Conducted tailored product demos and discovery sessions to align solutions with client business needs.
• Developed and executed strategic business plans to drive revenue growth and market penetration.
• Established and nurtured relationships with key stakeholders to enhance partnership opportunities.
• Conducted market analysis to identify emerging trends and competitive landscape for informed decision-making.
• Collaborated with cross-functional teams to align product offerings with customer needs and market demand.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.

• Ranked in the top 10% of performers (130% of quota, FY14).

● Assisted businesses in defining and implementing IT strategies with Dell products and services

● Consistently achieved targeted sales goals and performance metrics through effective salesforce management

● Engaged in daily cross-functional communication with Dell product specialists and external Account Executives

● Articulated and demonstrated the value proposition of Dell's products and services via Channel Partners

● Cultivated strong client relationships through rapid rapport building, leading to increased sales

• Developed and maintained relationships with key clients to ensure satisfaction and retention.
• Conducted market research to identify new business opportunities and client needs.
• Collaborated with cross-functional teams to deliver tailored solutions for clients.
• Presented product demonstrations and value propositions to prospective customers.
• Managed sales pipeline, tracking leads through CRM software effectively.
• Analyzed customer feedback to refine service offerings and improve sales strategies.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Negotiated contracts successfully, securing favorable terms for both the company and clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

• Managed B2B portfolios up to $10M.

● Directed revenue expansion and customer loyalty initiatives within a B2B integrated sales framework

• Utilized CRM software to manage client accounts, track progress towards goals, and maintain accurate records of all interactions.
• Monitored competitor activities to stay informed of industry trends, adjusting sales strategies accordingly.
• Resolved complex customer issues promptly by collaborating with cross-functional teams including logistics, technical support, and finance departments.
• Supported outside sales representatives during the closing stages of larger deals enabling a smoother transition for customers.
• Streamlined the inside sales process by identifying inefficiencies and implementing improvements, thereby increasing productivity.
• Implemented strategic selling techniques resulting in higher close rates and shorter sales cycles.
• Assisted in developing yearly sales forecast based on market analysis resulting in more accurate budget planning.

● Developed sales prospects through analysis of client operations, market dynamics, and industry trends

● Supervised an established client base and preserved existing relationships

● Cultivated strategic partnerships with Outside Sales to enhance account development strategies

● Surpassed performance objectives at 110% for fiscal years 2012-2013

● Consistently exceeded performance benchmarks, achieving an average of 102% of assigned targets through proactive client management and strategic planning

● Spearheaded the development of new business opportunities, generating an average of 10 new prospective accounts monthly through targeted outreach and networking

● Cultivated and expanded existing client relationships, resulting in increased revenue and long-term partnerships

● Leveraged cutting-edge technology to deliver compelling and informative content both in-office and remotely, adapting to client needs and preferences

• Led initiatives to streamline communication between departments, enhancing operational efficiency.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.

● Compiled business environment intelligence for prospective clients of Microsoft and Concur Technologies

● Articulated client value propositions and conducted prospect qualification based on needs assessment, decision-making authority, implementation timelines, and budgetary considerations

● Facilitated increased Microsoft Software Assurance activations, utilization, renewal rates, and resultant revenue generation

● Collected business intelligence pertaining to upcoming deployments of current Microsoft Windows operating systems

● Developed lead pipelines for entities interested in Microsoft business intelligence and data warehousing solutions

● Extended strategic marketing outreach and event invitations to potential Concur Technologies clients

● Accountable for fostering quality standards and continuous performance enhancement within the organization

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environment, exceeding 100 calls per day.

● Proactively identifying, generating, and securing appointments with prospective clients

● Utilizing management software and systems to track and manage current and potential client relationships

● Successfully driving demand for client solutions, with a particular focus on creating qualified opportunities

● Consistently meeting or surpassing monthly demand generation targets

● Preparing and submitting comprehensive reports on lead activity, lead forecasts, and other key performance indicators to meet client objectives

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations

● Successfully managed service contract and software license renewals and upgrades for Hewlett-Packard, CA (Computer Associates), and Dell

● At HP, managed service contract renewals for existing clients within a defined account set

● At HP, proactively identified sales opportunities with key decision-makers, cultivating revenue growth and executing deal closures

● At CA, focused on software license renewals and upgrades, establishing and maintaining robust reseller relationships, ensuring quota attainment

● At Dell, oversaw sales and contract renewals within an assigned territory, focusing on medium and small business accounts

● At Dell, employed strategies for relationship management and revenue generation

● Consistently achieved a conversion rate of over 30% for inbound sales inquiries, demonstrating exceptional closing skills and a consultative sales approach

● Maintained up-to-date knowledge of Dell's product roadmap and competitive landscape, ensuring that clients received the most relevant and accurate information

● Actively participated in sales training and development programs, continuously honing skills and staying ahead of industry trends

● Managed a high volume of inbound sales inquiries, responding promptly and professionally to potential customers seeking vacation packages

● Specialized in catering to the unique travel needs and benefits of airline employees and their families, leveraging exclusive discounts and perks to create tailored travel experiences

● Skillfully guided customers through the entire sales process, from initial inquiry and itinerary planning to booking, payment, and post-travel follow-up

● Successfully completed comprehensive training and certification programs to become a recognized expert in Cruise and Hotel Sales, possessing in-depth knowledge of various destinations, accommodations, and amenities

● Provided essential administrative and logistical support to supervisory staff, including managing travel arrangements, coordinating schedules, and assisting with special projects as needed

• Coordinated bookings for flights, hotels, and activities using industry-standard reservation systems.