Christopher Peterson
Sales
Roosevelt,UT
Summary
I have developed many talents and skills over the past twenty years, managing and running successful businesses in the Uintah Basin area. I am looking for an opportunity that will allow me to use my skills to help a company like Strata to continue its success and serve the community. Also, I am looking for a position that will allow me more flexibility to take care of my family and help them improve their lives. One of my talents is being an adaptable salesman bringing proven skills in communication. In addition, I have developed other skills: referral management, sales appointments, and group presentations to sustain and grow sales revenue, and I am highly knowledgeable about building solid relationships for successful businesses.
Overview
11
11
years of post-secondary education
23
23
years of professional experience
Work History
Service Advisor
L&L Motor Company
Roosevelt, UT
06.2014 - Current
- Certified Dodge and Ford Service Advisor.
- I work with different departments and people daily. Numerous different personalities require the ability to communicate successfully with each individual.
- There is constant training and certification for two different dealerships with Chrysler and Ford.
- Advise customers and companies on vehicle maintenance and repairs.
- Educate customers on what caused the vehicle to fail and propose a solution for them.
- Set up appointments, work with technicians and customers through the repair process.
- Give customers updates throughout the process.
- When the vehicle is repaired, I show them what has been done and make future service plans.
- Follow up with the customer in the future to help maintain a growing relationship.
- Pleasantly greet customers and ask open-ended questions to determine needs better.
- I have a high success rate of add-on services that are helpful to customers and improve the bottom line.
Sales Marketer
Creative Icon Inc
84066, UT
06.2014 - 06.2016
- Cultivated solid and successful client relationships by being a key point of contact for questions and concerns.
- Acquired new business partnership with Creative Icon Inc.
- In graphic design and sign-making.
- Setup website and marketing for the company.
- Added new business opportunities through referrals by street contacting, phone calls, emails, and referrals.
- Office management, track order process through completion.
- Grew business by generating new referrals and sustaining strong pipelines from existing partners.
Owner/Operator
CastAway Courier, Inc A FedEx Ground Contractor
Roosevelt, UT
03.2006 - 06.2014
- Creating efficiency and productivity by managing budgets, accounts, and delivery routes for FedEx Ground improved growth over eight years.
- The business grew by over 800% from 2006 to 2014. Started with one route and sold the business with five routes with seven vans running daily. Revenue grew from $68,000 to over $800,000.
- I managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations.
- I developed and nurtured lasting customer relationships by projecting a professional corporate image and responding quickly to logistical and scheduling issues.
- Daily management included regular inspections and maintenance actions and basic equipment repairs to keep equipment operating at peak levels.
- Office work included managing payroll, accounts receivable, and accounts payable.
- Created the company's Employee Handbook and Standard Operating Manual
- Managed several employees by training, following through with customer service, and servicing our areas.
Regional Store Manager
RadioShack Franchise For Stewart's Investment, Inc
Roosevelt, UT
02.2000 - 04.2006
- Managed and led the operations of two franchise RadioShack stores.
- Trained managers and staff at both Roosevelt and Price, UT, to sell satellites, cell phones, and other electronics to customers.
- The store revenue had double-digit sales gains each year.
- Helped customers with concerns and focused on making them return customers.
- Performed office bookwork by making daily deposits, daily sales logs, accounts receivable.
- Helped start HR Committee for better communication between employees, management, and the store owners.
- Created advertising and marketing campaigns to successfully sell merchandise.
- Devised, deployed, and monitored processes to boost long-term business success and increase profit levels by 20% during a slow economy.
Education
MBA - Sales
Strayer University
Washington, DC 01.2020 - Current
Bachelor of Science - Business Information Technology
Utah State University
Logan, UT 09.2000 - 12.2003
Associate of Science -
College of Eastern Utah
Price, UT 09.1997 - 05.2000
High School Diploma -
Union High School
Roosevelt, UT 08.1992 - 05.1996
Skills
Branding
Budgeting
Employee training
Communications management
Excellent people skills
Sales training
Multi-tasking strength
Relationship building
Client Service
Problem-solving skills
Sales expertise
Product and service sales
Exceptional customer service
Social perceptiveness
Verbal and written communication
Direct sales
Goals and performance
Positive and upbeat
Team Building
Promotions and specials
Store presentation
Productivity maximization
Systems and software programs
Territory Management
Coaching and mentoring
PR strategy development
Business correspondence
MS Office
Troubleshooting
Conflict resolution
Teambuilding
Customer Service
Responsible
Business administration
Staff Management
Leadership
Negotiation
Business planning
Accomplishments
- Supervised a team of ten staff members.
- Collaborated with a team of eight in the development of Stewart's Investment, Inc HR Committee.
- Have found success improving cash flow for company's different times with the Uintah Basin economic downturns.
Timeline
MBA - Sales
Strayer University
01.2020 - Current
Service Advisor
L&L Motor Company
06.2014 - Current
Sales Marketer
Creative Icon Inc
06.2014 - 06.2016
Owner/Operator
CastAway Courier, Inc A FedEx Ground Contractor
03.2006 - 06.2014
Bachelor of Science - Business Information Technology
Utah State University
09.2000 - 12.2003
Regional Store Manager
RadioShack Franchise For Stewart's Investment, Inc
02.2000 - 04.2006
Associate of Science -
College of Eastern Utah
09.1997 - 05.2000
High School Diploma -
Union High School
08.1992 - 05.1996