Christopher Petschek

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Used internal software to process reservations, check-ins and check-outs.
• Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
• Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
• Maintained cleanliness and organization of front desk area.

• Prepares more than 10 emergency department patient bed linen
• Transports more than 10 patients and helps with discharge procedures
• Stocks medical supply room and disseminates medical supplies to more than 10 different areas of the emergency department
• Carries hundreds of patients' specimens to laboratory for processing
• Spanish translation for tens of Spanish speaking patients
• Escorts more than 100 visitors and patients to where they need to be
• Transported laboratory results, biological specimens and patient records to correct locations

• Used variety of law enforcement databases such as NCIC & DHS e3 system
• Responded to electronic sensor alarms efficiently
• Arrested more than 500 of undocumented individuals and processed hundreds of family units inputting their information into centralized DHS database
• Prepared cases as potential professional witness for court
• Initiated traffic stops along the local interstate and state roadways to curtail human and drug smuggling
• Secured sworn statements in both English and Spanish
• Used cutting-edge technology such as night vision devices and heat sensing equipment during evening operations

Patrolled a vast military installation on foot and in assigned police emergency vehicle to deter criminal activity. Responded to all calls for service. Wrote more than 1000 traffic citations for various installation violations such as speeding, equipment issues. Arrested tens of soldiers and civilians for suspected criminal violations. Conducted field sobriety checkpoints to deter impaired driving.