CHRISTOPHER PETTY
Porter,TX
Summary
Driven, responsible, and results-oriented individual looking for a growth opportunity in a lead or management role. Possess good people skills while being respectful and reasonable. Takes initiative to learn new skills to help facilitate being a valuable team player. Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement, and implementing changes with a strategic approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Raising Cane’s
08.2021 - 04.2024
- Supervised managers and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
Shift Manager
Raising Cane’s
03.2017 - 08.2021
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Shift Manager/ Bartender
Showbiz Cinemas
10.2014 - 03.2017
- Trained and mentored new employees to maximize team performance.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
Associate of Science - Business Administration
Lonestar Community College
Kingwood, TX12.2024
High School Diploma -
Porter High School
Porter, TX05.2016
Skills
- Critical Thinking
- Results Driven
- Operational Efficiency
- Customer Service
- Operations Management
- Team Leadership
- Problem-Solving
Certificates And Licenses
- TABC Certificate
- Food Handlers Certification
Certification
TABC Certificate
Food Handlers Certification
Languages
English
Native or Bilingual
Timeline
Operations Manager
Raising Cane’s
08.2021 - 04.2024
Shift Manager
Raising Cane’s
03.2017 - 08.2021
Shift Manager/ Bartender
Showbiz Cinemas
10.2014 - 03.2017
Associate of Science - Business Administration
Lonestar Community College
High School Diploma -
Porter High School
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