CHRISTOPHER P. FRICK
Lake City,Fl.
Summary
Experienced with freight coordination, shipment scheduling, and logistics optimization. Uses strategic planning to streamline operations and enhance delivery efficiency. Track record of fostering strong team dynamics and ensuring adherence to safety protocols.
Overview
8
8
years of professional experience
Work History
Freight Manager
Big Lots
09.2023 - Current
- Optimized warehouse layout to maximize storage capacity and improve overall efficiency of the facility.
- Established clear communication channels between departments, enhancing teamwork and expediting processes across the organization.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Sales Associate/Outside Garden
Lowes
01.2023 - 09.2023
- Operated heavy machinery (forklift, electric pallet jacks, reach truck)
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Stock/Cashier
Dollar General
06.2022 - 05.2023
- Assigning the individual ID codes to the items (stock, prices, numbers, inventory control codes, barcodes, etc.)
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
- Addressed customer complaints effectively, promoting positive resolutions in a timely manner.
- Improved warehouse efficiency by accurately sorting and organizing incoming freight shipments.
- Played an integral role in maintaining a clean workspace, disposing properly of debris and ensuring a clutter-free receiving area.
- Provided support during peak seasons or times of staff shortages, demonstrating flexibility and adaptability in a fast-paced environment.
- Assisted in inventory management, conducting regular cycle counts to maintain accurate stock levels and identify discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Tool Salesman/Stock trucks Inventory
Mechanix Gear
08.2020 - 04.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Kept detailed records of daily activities through online customer database.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Trained new employees on customer service, money handling and organizing strategies.
Dietary Aide/Housekeeping
Quality Life Service
01.2019 - 08.2020
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved communication with housekeeping and maintenance departments, ensuring guest requests were promptly fulfilled.
- Ensured compliance with health, safety, and environmental regulations within the housekeeping department''s operations.
- Upheld resident privacy rights, respecting their belongings while providing efficient housekeeping services within individual rooms.
Cook/ Food Prep
Rock Hopper Bar & Grill
11.2016 - 01.2019
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Education
High School -
HALLANDALE HIGH SCHOOL
HALLANDALE, FL06.1998
Skills
- Warehouse management
- Team training and development
- Professionalism
- Operations control
- Excellent communication
- Inventory control
- Freight management
- Team collaboration
- Daily operations management
- Adaptability and flexibility
- Customer relationship management
- Onboarding and training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Supervised team of 3 staff members.
Timeline
Freight Manager
Big Lots
09.2023 - Current
Sales Associate/Outside Garden
Lowes
01.2023 - 09.2023
Stock/Cashier
Dollar General
06.2022 - 05.2023
Tool Salesman/Stock trucks Inventory
Mechanix Gear
08.2020 - 04.2022
Dietary Aide/Housekeeping
Quality Life Service
01.2019 - 08.2020
Cook/ Food Prep
Rock Hopper Bar & Grill
11.2016 - 01.2019
High School -
HALLANDALE HIGH SCHOOL
Similar Profiles
Jared ForrestJared Forrest
Freight Processing Lead at Big LotsFreight Processing Lead at Big Lots
Tonya HoppaTonya Hoppa
Store Team Leader at Big LotsStore Team Leader at Big Lots
Dayleris Rosario RodriguezDayleris Rosario Rodriguez
Stocker and Cashier at Big LotsStocker and Cashier at Big Lots