Christopher Phelps
Nashville,TN
Summary
. Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kitchen Manager
7-Eleven
08.2022 - Current
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
General Manager
Carrols Corporation
11.2021 - 08.2022
- Oversaw 4 stores (whitehouse tn, Antioch, Shelbyville and colombia tn)
- Worked alongside community leaders to further grow area sales
- Developed order details and inventory information for easier control of product in stores
- Had 2 locations running top numbers in company for speed and quality
- Focused on development of managers running stores
- Held meetings to go over p&l reports
- Trained in food safety and manager development
- Serve safe proctor
- Worked on Excel for easier numbers tracking
- Focused on recovery of operations for area
- Worked with other senior management to go over insure consistency with locations.
Store Manager
Thorntons LLC
04.2021 - 11.2021
- Scheduling, interviewing cigarette inventory, lottery inventory , cooking, paperwork process (fuel counts, eod processing, labor tracking, cash flow, drawer audits) store reseting, cleaning, reorganization, facility maintenance, truck ordering, vender checkin, back stocking, pos , fifo
- Managed a staff of 25 employees
- Managed daily operations, administrative duties, scheduling, and sales
- Oversaw store in the absence of the General manager manager
- Interviewed, hired, trained, and supervised new associates and team members.
Front of House Manager
Crab Fever
12.2020 - 06.2021
- Development of training schedule and plans for all front of house positions
- Implementation of new bar menu and increasing sales of all liquor and beer selections
- Stabilizing turnover
- Influencing sales through contests, sales reps and available media
- Integration of floor plans and server verification process for cleanliness of store
- (Server check outs, tip outs, etc.)
Assistant District Manager
Pizza Hut
08.2017 - 10.2020
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
- Order and purchase equipment and supplies.
Restaurant General Manager
Domino's Pizza
04.2014 - 08.2017
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Establish standards for personnel performance and customer service
- Schedule staff hours and assign duties
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
- Order and purchase equipment and supplies
- Establish and enforce nutritional standards for dining establishments based on accepted industry standards
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
Shift Trainer
Exxon
04.2013 - 04.2016
- Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money and audit money drawers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Education
Associate in Culinary management -
Nashville Art institute
Nashville, TN08.2017
Skills
- Food production (10 years)
- Marketing (10 years)
- Time management (9 years)
- Culinary Experience (4 years)
- Employee Evaluation
- Food Safety (10 years)
- Restaurant Management (10 years)
- Food Preparation (10 years)
- Kitchen Management Experience (10 years)
- POS (10 years)
- Management (10 years)
- Bartending (5 years)
- Profit & Loss (10 years)
- Food Service (10 years)
Certification
- Servsafe Proctor License
- Servsafe Food Service Manager License
- TNABC License
Additional Information
2 years or total constant bar knowledge
Personal Information
- Relocation: Anywhere
- Title: Restaurant General Manager
Timeline
Kitchen Manager
7-Eleven
08.2022 - Current
General Manager
Carrols Corporation
11.2021 - 08.2022
Store Manager
Thorntons LLC
04.2021 - 11.2021
Front of House Manager
Crab Fever
12.2020 - 06.2021
Assistant District Manager
Pizza Hut
08.2017 - 10.2020
Restaurant General Manager
Domino's Pizza
04.2014 - 08.2017
Shift Trainer
Exxon
04.2013 - 04.2016
Associate in Culinary management -
Nashville Art institute
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