Overview
Work History
Education
Skills
Timeline
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Christopher Pitcock

Tulsa,OK

Overview

8
8
years of professional experience

Work History

Shift Leader

Aldi
Tulsa, OK
01.2020 - 07.2025
  • Monitored inventory levels and ordered supplies as needed.
  • Adhered to all health code regulations while preparing food items for customers.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Monitored employee performance and provided feedback for improvement.

Armed Security Officer

River Spirit Casino Resort
Tulsa, OK
01.2023 - 04.2025
  • Provided escorts for authorized personnel entering restricted areas within the facility.
  • Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
  • Investigated reported incidents such as theft, vandalism, trespassing.
  • Communicated effectively with team members while coordinating efforts during shifts.
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Patrolled assigned areas to detect suspicious activities and persons.

Sales Associate

Best Buy
Tulsa, OK
09.2020 - 01.2023
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.

Technical Support Representative

AT&T
Tulsa, OK
09.2018 - 01.2020
  • Resolved escalated customer service issues in a timely manner.
  • Ensured compliance with company policies and procedures regarding technical support operations.
  • Analyzed data from customer surveys to identify trends in customer needs and requests.
  • Conducted research into product-related issues, identified solutions, and provided accurate information to customers.
  • Diagnosed system errors and implemented solutions to resolve them.
  • Assisted customers with installation of new hardware and software applications.

Assistant Manager

Sonics Drive In
Tulsa, OK
05.2017 - 08.2018
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.

Education

Some College (No Degree) - Aviation Mechanics

Tulsa Tech
Tulsa, OK

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Point-of-sale transactions
  • Task delegation
  • Performance monitoring
  • Time management
  • Communication skills
  • Telemarketing expertise
  • Positive attitude
  • Organizational skills
  • Issue resolution
  • Client support
  • Customer service focus
  • Creative problem solving

Timeline

Armed Security Officer

River Spirit Casino Resort
01.2023 - 04.2025

Sales Associate

Best Buy
09.2020 - 01.2023

Shift Leader

Aldi
01.2020 - 07.2025

Technical Support Representative

AT&T
09.2018 - 01.2020

Assistant Manager

Sonics Drive In
05.2017 - 08.2018

Some College (No Degree) - Aviation Mechanics

Tulsa Tech

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Christopher Pitcock