Dependable and flexible professional with a strong background in e-commerce and customer service. Known for building lasting relationships and effectively resolving customer issues, ensuring exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Handyman & Landscaping
Jose Pizano (Family Business)
San Pablo, CA
08.2021 - Current
Enhanced customer relations by maintaining professionalism and embodying company values in representation.
Delivered outstanding customer service by thoroughly understanding client needs and effectively communicating solutions to their challenges.
Working together with fellow handymen to enhance project efficiency while maintaining exceptional quality standards for client satisfaction.
E-Commerce Manager
Self-employeed
San Pablo, CA
08.2022 - Current
Built relationships with customers and community to establish long-term business growth.
Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
Oversaw e-commerce specialists, providing strategic direction and constructive feedback to promote skill development.