Christopher Poag
Phoenix,AZ
Summary
Highly motivated Maintenance Supervisor with 6+ years of Apartment Maintenance experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational Expert in OSHA compliance and team leadership, my strategies have markedly improved safety standards and operational efficiency, fostering high tenant satisfaction and team morale.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Service Manager
Greystar Property Management
09.2023 - Current
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Provided emergency response to urgent situations such as water leaks or power outages, minimizing damages and inconvenience for residents.
- Managed inventory of tools, equipment, and materials, reducing waste and maintaining costeffectiveness.
- Improved safety standards within the apartment complex through regular inspections and repairs.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
Maintenance Service Manager
Greystar Property Management
05.2020 - 09.2023
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
- Enhanced curb appeal of the property by overseeing landscaping projects and exterior maintenance tasks.
- Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.
- Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
- Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.
Apartment Maintenance Supervisor
Weidner Property Management
01.2019 - 05.2020
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
- Implemented energy-efficient initiatives within the apartment complex, resulting in reduced utility costs for both tenants and management.
- Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
- Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
Working Construction Foreman/Maintenance Technician
Apex Realty Brokerage At Keller Williams
02.2018 - 01.2019
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
Traveling Superintendent
A Thru Z Construction & Distribution
08.2016 - 02.2018
- Managed budgetary constraints effectively, ensuring all projects were completed within allocated financial resources.
- Monitored construction progress meticulously to ensure compliance with local building codes and regulations.
- Ensured timely completion of projects by closely monitoring schedules and proactively addressing potential delays.
- Optimized resource allocation by strategically scheduling personnel, equipment, and materials for each project phase.
- Maintained strict adherence to safety regulations, resulting in a significant reduction of onsite accidents and injuries.
- Collaborated with architects and engineers to resolve design issues, maintaining the integrity of project specifications.
Warehouse Manager
Cactus Wellhead
04.2014 - 08.2016
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Education
Bachelor of Science - Operational Management
University of Arizona Global Campus
Tucson, AZ08.2028
High School Diploma -
Sacred Heart Academy
Mount Pleasant, MI05.2005
Skills
- Team Leadership
- Multitasking and Organization
- Customer Service
- Employee Training and Development
- Time Management
- Workplace Safety
- Service Scheduling
- Service Documentation
- Project Management
- OSHA Compliance
- Construction Scheduling
- Building Codes
- Appliance Repair
- Plumbing Repairs
- Pool Maintenance
- Drywall Repair
- Grounds Maintenance
- Work Order Management
- Carpentry
- Operational systems
- Painting expertise
Certification
- First Aid Certified
- OSHA 10 Certified
- CPO Certified
- EPA 608 Core and Section 1 Certified (Will be obtaining my universal certification within the month)
- Fork Lift Certified
Timeline
Maintenance Service Manager
Greystar Property Management
09.2023 - Current
Maintenance Service Manager
Greystar Property Management
05.2020 - 09.2023
Apartment Maintenance Supervisor
Weidner Property Management
01.2019 - 05.2020
Working Construction Foreman/Maintenance Technician
Apex Realty Brokerage At Keller Williams
02.2018 - 01.2019
Traveling Superintendent
A Thru Z Construction & Distribution
08.2016 - 02.2018
Warehouse Manager
Cactus Wellhead
04.2014 - 08.2016
Bachelor of Science - Operational Management
University of Arizona Global Campus
High School Diploma -
Sacred Heart Academy
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