Overview
Work History
Education
Skills
Assessments
Timeline
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Christopher Poetter

Puyallup

Overview

12
12
years of professional experience

Work History

Media Director + Operations Manager

Katsu Burger
10.2015 - Current
  • In charge of brand, marketing, customer engagement and all content for 9 locations as well as Katsu Burger as a whole
  • Produce professional video content
  • Produce professional digital and print graphic design and ads
  • Running and developing YouTube Channel
  • Google AdWords
  • Create, implement, and run new menu items promotions with 9 locations
  • Run online giveaways and contests
  • Spark waves of FREE customer driven content
  • Run all social media for the company
  • Build loyalty and followers online
  • Web design and hosting
  • Secured US national TV spots on Food network, Travel Channel, the Cooking Network for free
  • Starred as the on-camera Representative for the company
  • Developed a talking relationship locally with King 5, Komo, the Stranger, and Seattle Times
  • Joined the company when we only had 1 location
  • I approached the owners with a plan in 6 years helped open 9 locations
  • Started all our socials from the ground and have over 20,000 followers without paying for advertising once
  • Ability to grow the company with no marketing budget
  • Biggest Accomplishment is staying open-minded, curious, and teachable

Discharge Planner

Valley Cities BHC: Recovery Place Seattle
05.2023 - 11.2023
  • Conduct comprehensive assessments of patients nearing discharge to ensure that they have the necessary resources, support, and treatment plans in place for a successful transition.
  • Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
  • Identify and connect patients with community-based resources, including outpatient therapy, sober living facilities, support groups (e.g., AA, NA), and other essential services.
  • Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant
  • Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.


Alumni Coordinator

Northpoint Recovery
12.2022 - 04.2023
  • Manages the Washington market inpatient and outpatient alumni program
  • Discusses plans and support for clients preparing to discharge from intensive inpatient, helping with the transition to outpatient care
  • Strives to maintain healthy alumni relationships through fellowship by engaging clients in the alumni community; connects clients through engaging in social media platforms, monthly alumni events and on-site discharge planning
  • Stay in close communication with alumni's at an individual level; should the client need to readmit for treatment, work with admissions team to bring patient back in
  • Oversee Washington's marketing and merchandising, maintaining inventory and purchase orders
  • Leads weekly Outpatient Alumni recovery meetings, and weekly combined Inpatient/Alumni recovery meetings
  • Created and facilitates therapy groups such as Success After Treatment and Music Therapy, building trust and rapport with the clients at the inpatient level
  • Works with the client to create customized and simplified guideline for discharge to re-enter their lives post-treatment; connecting clients with sober living options, recovery resources in Pierce, King, and Snohomish County
  • Established active relationship between Northpoint and Seattle Union Gospel Mission to provide alumni volunteer opportunities and create on the ground marketing to drive admission rates appropriately
  • Lead and promote program designed by Northpoint, contributing to department needs, KPIs and quarterly goals
  • Liaison between Northpoint facility and patients post-discharge via marketing, media, mass text communication apps

Recovery Technician

Northpoint Washington
02.2022 - 12.2022
  • Company Overview: Northpoint is an Inpatient Dual Diagnoses Recovery Center in Edmonds Washington
  • My overall responsibility is to help clients stay comfortable and mentally stable to address the reasons why they are in treatment, and to encourage them to continue their recovery once they discharge from the 28 day program
  • Facilitate morning meditation and evening wrap up groups
  • Monitor and conduct observations of the inpatient's throughout the day
  • Work alongside SUDP counselors to provide wrap around support
  • Coordinating with the nursing team to provide personalized patient care
  • Transporting clients to medical appointments and recovery meetings
  • Help lead the music therapy group once a week
  • Actively provide support to the alumni/graduates via meetings, correspondence, and planned events
  • Share my experience strength and hope in my own personal recovery
  • Northpoint is an Inpatient Dual Diagnoses Recovery Center in Edmonds Washington
  • Asked to fill in to facility and run Alumni meetings
  • Received standout awards for going above and beyond for my patient care
  • Participate in recovery panels
  • Started an Oxford House (sober living) panel at Northpoint for clients who need housing

High School Art Teacher

Rocky Mountain Lutheran High School
09.2012 - 05.2014
  • Developed year long art curriculum for 9-12 grades
  • Worked with students of all skill sizes
  • Engaged students in a fun approach to creativity
  • Provided a safe and motivating classroom culture
  • Worked in many mediums including, watercolor, oil paint, pencil, origami, and multimedia

Education

College Degree - Film

Colorado Film School
Denver, CO
01.2011

Skills

  • Google AdWords
  • Google Analytics
  • Recovery ????? de-escalation
  • Email marketing
  • Video production editing, Photography
  • Adobe Premiere, Photoshop, Illustrator
  • Graphic design, layout design
  • Web design
  • Microsoft Office, Outlook
  • KIPU CRM
  • Recovery outreach services coordination
  • Clinical group teaching

Assessments

Social media, Proficient, 11/01/21, Knowledge of popular social media platforms, features, and functions.

Timeline

Discharge Planner

Valley Cities BHC: Recovery Place Seattle
05.2023 - 11.2023

Alumni Coordinator

Northpoint Recovery
12.2022 - 04.2023

Recovery Technician

Northpoint Washington
02.2022 - 12.2022

Media Director + Operations Manager

Katsu Burger
10.2015 - Current

High School Art Teacher

Rocky Mountain Lutheran High School
09.2012 - 05.2014

College Degree - Film

Colorado Film School
Christopher Poetter