In charge of brand, marketing, customer engagement and all content for 9 locations as well as Katsu Burger as a whole
Produce professional video content
Produce professional digital and print graphic design and ads
Running and developing YouTube Channel
Google AdWords
Create, implement, and run new menu items promotions with 9 locations
Run online giveaways and contests
Spark waves of FREE customer driven content
Run all social media for the company
Build loyalty and followers online
Web design and hosting
Secured US national TV spots on Food network, Travel Channel, the Cooking Network for free
Starred as the on-camera Representative for the company
Developed a talking relationship locally with King 5, Komo, the Stranger, and Seattle Times
Joined the company when we only had 1 location
I approached the owners with a plan in 6 years helped open 9 locations
Started all our socials from the ground and have over 20,000 followers without paying for advertising once
Ability to grow the company with no marketing budget
Biggest Accomplishment is staying open-minded, curious, and teachable
Discharge Planner
Valley Cities BHC: Recovery Place Seattle
05.2023 - 11.2023
Conduct comprehensive assessments of patients nearing discharge to ensure that they have the necessary resources, support, and treatment plans in place for a successful transition.
Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
Identify and connect patients with community-based resources, including outpatient therapy, sober living facilities, support groups (e.g., AA, NA), and other essential services.
Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant
Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
Alumni Coordinator
Northpoint Recovery
12.2022 - 04.2023
Manages the Washington market inpatient and outpatient alumni program
Discusses plans and support for clients preparing to discharge from intensive inpatient, helping with the transition to outpatient care
Strives to maintain healthy alumni relationships through fellowship by engaging clients in the alumni community; connects clients through engaging in social media platforms, monthly alumni events and on-site discharge planning
Stay in close communication with alumni's at an individual level; should the client need to readmit for treatment, work with admissions team to bring patient back in
Oversee Washington's marketing and merchandising, maintaining inventory and purchase orders
Created and facilitates therapy groups such as Success After Treatment and Music Therapy, building trust and rapport with the clients at the inpatient level
Works with the client to create customized and simplified guideline for discharge to re-enter their lives post-treatment; connecting clients with sober living options, recovery resources in Pierce, King, and Snohomish County
Established active relationship between Northpoint and Seattle Union Gospel Mission to provide alumni volunteer opportunities and create on the ground marketing to drive admission rates appropriately
Lead and promote program designed by Northpoint, contributing to department needs, KPIs and quarterly goals
Liaison between Northpoint facility and patients post-discharge via marketing, media, mass text communication apps
Recovery Technician
Northpoint Washington
02.2022 - 12.2022
Company Overview: Northpoint is an Inpatient Dual Diagnoses Recovery Center in Edmonds Washington
My overall responsibility is to help clients stay comfortable and mentally stable to address the reasons why they are in treatment, and to encourage them to continue their recovery once they discharge from the 28 day program
Facilitate morning meditation and evening wrap up groups
Monitor and conduct observations of the inpatient's throughout the day
Work alongside SUDP counselors to provide wrap around support
Coordinating with the nursing team to provide personalized patient care
Transporting clients to medical appointments and recovery meetings
Help lead the music therapy group once a week
Actively provide support to the alumni/graduates via meetings, correspondence, and planned events
Share my experience strength and hope in my own personal recovery
Northpoint is an Inpatient Dual Diagnoses Recovery Center in Edmonds Washington
Asked to fill in to facility and run Alumni meetings
Received standout awards for going above and beyond for my patient care
Participate in recovery panels
Started an Oxford House (sober living) panel at Northpoint for clients who need housing
High School Art Teacher
Rocky Mountain Lutheran High School
09.2012 - 05.2014
Developed year long art curriculum for 9-12 grades
Worked with students of all skill sizes
Engaged students in a fun approach to creativity
Provided a safe and motivating classroom culture
Worked in many mediums including, watercolor, oil paint, pencil, origami, and multimedia
Education
College Degree - Film
Colorado Film School
Denver, CO
01.2011
Skills
Google AdWords
Google Analytics
Recovery ????? de-escalation
Email marketing
Video production editing, Photography
Adobe Premiere, Photoshop, Illustrator
Graphic design, layout design
Web design
Microsoft Office, Outlook
KIPU CRM
Recovery outreach services coordination
Clinical group teaching
Assessments
Social media, Proficient, 11/01/21, Knowledge of popular social media platforms, features, and functions.
Timeline
Discharge Planner
Valley Cities BHC: Recovery Place Seattle
05.2023 - 11.2023
Alumni Coordinator
Northpoint Recovery
12.2022 - 04.2023
Recovery Technician
Northpoint Washington
02.2022 - 12.2022
Media Director + Operations Manager
Katsu Burger
10.2015 - Current
High School Art Teacher
Rocky Mountain Lutheran High School
09.2012 - 05.2014
College Degree - Film
Colorado Film School
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