Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Pollard Jr.

Washington

Summary

Proven to enhance kitchen operations at TopGolf, I leveraged punctuality and efficient dishwashing to streamline processes, significantly improving service delivery. My strong work ethic and adeptness in food safety protocols not only increased efficiency but also ensured a high standard of hygiene, contributing to overall team success and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Lead Dishwasher/Food Preparation Worker/Customer Service Representative

TopGolf
04.2024 - Current
  • Prevented equipment malfunctions by routinely checking dishwasher performance and addressing issues promptly if necessary.
  • Provided excellent customer service when interacting with guests or assisting front-of-house staff as needed.
  • Developed comprehensive knowledge of restaurant menu items to better assist teammates during meal preparation and plating processes.
  • Improved kitchen efficiency by streamlining dishwashing processes and maintaining organization.
  • Increased workplace safety by consistently adhering to health and sanitation guidelines.
  • Provided training and guidance to new hires on proper dishwashing techniques, sanitation practices, and related equipment usage.
  • Reduced wait times for clean dishes by prioritizing tasks and managing time effectively.
  • Contributed to team success by cross-training as a line cook, providing support during busy periods.

Food Preparation Worker/Cashier Assistant

Bojangles' Famous Chicken 'n Biscuits
05.2023 - 03.2024
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Organized and re-stocked various stations and self-service items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Front End Cashier Assistant

Food Lion
02.2021 - 05.2023
  • Assisted customers with finding products, providing them with a positive shopping experience.
  • Ensured accurate financial records by carefully counting cash drawer at the beginning and end of each shift.
  • Promoted a safe shopping experience for all patrons by adhering to company safety protocols and reporting potential hazards promptly.
  • Maintained a well-stocked and organized cashier area for optimal productivity.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Managed currency exchanges accurately, minimizing discrepancies between register totals and actual cash amounts on hand.

Education

High School Diploma -

Southern High School
Durham, NC

Skills

  • Punctuality
  • Efficient dishwashing
  • Food safety
  • Workload prioritization
  • Chemical handling
  • Strong work ethic
  • Time management

Timeline

Lead Dishwasher/Food Preparation Worker/Customer Service Representative

TopGolf
04.2024 - Current

Food Preparation Worker/Cashier Assistant

Bojangles' Famous Chicken 'n Biscuits
05.2023 - 03.2024

Front End Cashier Assistant

Food Lion
02.2021 - 05.2023

High School Diploma -

Southern High School

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Christopher Pollard Jr.