CHRISTOPHER POULSON
Toluca Woods
Summary
Detail-oriented maintenance professional with extensive experience in general maintenance and gardening duties, consistently performing tasks with minimal supervision. Proficient in executing service requests and adhering to established routines for both routine and preventive maintenance, ensuring optimal functionality of facilities. Demonstrates a strong commitment to teamwork, achieving results, and adapting to evolving needs while tackling multifaceted repair and upkeep tasks. Skilled in plumbing, electrical work, and basic gardening, recognized for reliability, flexibility, and dependability across all assignments.
Overview
23
23
years of professional experience
Work History
General Maintenance Worker
Superior Court of California
05.2019 - Current
- Generated preventive maintenance schedules and work orders to address ongoing and unscheduled maintenance requests.
- Selected appropriate tools and equipment to complete work safely.
- Understood and followed work orders to meet specifications.
- Cleared areas of debris, dust and equipment after finishing maintenance work.
- Arranged well-organized stock room, updated inventory and kept adequate supplies and equipment ready for assigned tasks.
- Reviewed scheduled work orders to understand problems and preferences for planned work.
- Investigated mechanical or maintenance issues and implemented solutions to prevent reoccurrence.
- Assessed repair and maintenance jobs to determine tools and equipment needed.
- Interacted with coworkers to identify and address needs or concerns.
- Adhered to maintenance work schedules to meet project deadlines.
- Walked buildings regularly to identify and prioritize maintenance needs.
- Performed preventive maintenance to minimize future issues or repairs.
- Maintained well-organized parts and tools to perform daily work.
- Prepared reports to outline completed and pending work.
- Painting of offices.
- Light cleaning duties.
- Dismantling and assembly or office furniture and cubicles.
- Applied COVID-19 compliant rules and regulations.
Facilities Manager and Jr. Tech
Catalyst Post Services
01.2017 - 04.2019
- Oversaw day-to-day facility maintenance and monitored operation of building systems and grounds.
- Duties included: Paint
- Stucco work
- Light to heavy cleaning duties
- Plumbing repair
- Assembling of new furniture
- Moving furniture
- Set-up and breakdown of avid computer systems
- Speaker installation
- Reviewed work orders to verify quality and completion of preventive maintenance and repairs.
Emergency Roadside Specialist
ERS, Automobile Club, AAA
02.2016 - 12.2017
- Oversaw all communications within specifically assigned territories.
- Monitored field personnel to provide ongoing support on tricky cases.
- Advised field crews about issues such as traffic problems, weather conditions and other hazards.
- Liaised with customers and team supervisors to understand and address service needs.
- Kept remote teams on same page by providing clear and regular updates.
- Communicated daily work scheduled with field workers by phone or radio.
- Used out-the-box thinking to solve practical issues with limited resources.
- Dispatched workers and service crews to handle service and repair needs.
- Recorded customer requests, completion documents and relevant dispatch information.
- Applied deescalation strategies to diffuse highly stressful situations.
- Addressed concerns quickly to avoid lasting issues.
Personal Assistant
Linda Salvin
03.2004 - 12.2017
- Organized computer files, sensitive documents and home office supplies.
- Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.
- Performed shopping, bill payment and mail management duties for professionals.
- Kept track of project timelines and deadlines, notifying upcoming activities in advance.
- Maintained office organization and tidiness, creating welcoming environment for clients and visitors.
- Typed, compiled and prepared reports and correspondence.
- Ran errands to retrieve drycleaning, pick-up food and mail or ship packages.
- Scheduled automated reminders to send alerts for important tasks and deadlines.
Independent Contractor Independent/Home Repairs
Randy Roberts Home Services
01.2003 - 09.2007
- Assessed repair and maintenance jobs to determine tools and equipment needed.
- Walked buildings regularly to identify and prioritize maintenance needs.
- Performed preventive maintenance to minimize future issues or repairs.
- Leveraged tools and equipment to perform light carpentry, plumbing and electrical projects.
- Investigated mechanical or maintenance issues and implemented solutions to prevent reoccurrence.
- Reviewed scheduled work orders to understand problems and preferences for planned work.
Education
Psychology
College of The Canyons
Valencia, CA01.1999
High School Diploma - English
John Burroughs High School
Burbank, CA06.1998
Skills
- Basic gardening tasks
- Adaptive planning
- Strong organizational skills
- Extensive customer service experience
- Skilled in diverse maintenance tasks
- Risk assessment monitoring
- Project coordination
- Innovative problem-solving
- Support for mobility needs
LANGUAGES
English, Advanced
Timeline
General Maintenance Worker
Superior Court of California
05.2019 - Current
Facilities Manager and Jr. Tech
Catalyst Post Services
01.2017 - 04.2019
Emergency Roadside Specialist
ERS, Automobile Club, AAA
02.2016 - 12.2017
Personal Assistant
Linda Salvin
03.2004 - 12.2017
Independent Contractor Independent/Home Repairs
Randy Roberts Home Services
01.2003 - 09.2007
High School Diploma - English
John Burroughs High School
Psychology
College of The Canyons