Christopher Puckett
Leighton,AL
Summary
Driven leader with proven success in operations management and sales growth at Lowes Home Improvement. Excelled in staff management, achieving significant customer satisfaction through effective coaching and performance evaluations. Skilled in cost reduction and inventory control, demonstrating a keen understanding of product and service knowledge.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Lowes Home Improvment
10.2008 - Current
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Store Manager
Foodland Grocery Store
06.2006 - 10.2008
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Bachelor Of Administrative Studies - Finance
University of North Alabama
Florence, AL07.2007
Skills
- Recruiting and interviewing
- Task Delegation
- Employee Scheduling
- Cost Reduction
- Employee Performance Evaluations
- Product and service knowledge
- Operations Management
- Sales Growth
- Policy Enforcement
- Staff Management
Timeline
Assistant Manager
Lowes Home Improvment
10.2008 - Current
Store Manager
Foodland Grocery Store
06.2006 - 10.2008
Bachelor Of Administrative Studies - Finance
University of North Alabama
Similar Profiles
Kelina CiegoKelina Ciego
Sales Associate at Lowes Home ImprovmentSales Associate at Lowes Home Improvment
Austin JacobsAustin Jacobs
Front Loader at Lowes Home ImprovmentFront Loader at Lowes Home Improvment
Brandon MichaelsBrandon Michaels
Store Manager at Lowes Home ImprovmentStore Manager at Lowes Home Improvment
Clayton ForemanClayton Foreman
Sales Associate at Lowes Home ImprovmentSales Associate at Lowes Home Improvment
Kijer GoodloeKijer Goodloe
CNC Machine Operator at North Alabama LightingCNC Machine Operator at North Alabama Lighting