Christopher Quesenberry
Salem,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
CDL City Driver
Saia LTL Freight
Salem, VA
06.2019 - Current
- Verified delivery information including recipient's signature.
- Ensured safe operation of vehicles by adhering to all applicable laws and regulations.
- Maintained accurate logs of working hours and of vehicle service record.
- Reported any incidents to the supervisor in a timely manner.
- Provided excellent customer service by delivering products on time as scheduled.
- Communicated daily with dispatch regarding route status updates, delays.
- Conducted pre-trip inspections on assigned trucks according to company guidelines.
- Delivered goods in an efficient manner while maintaining high levels of accuracy during loading and unloading process.
- Investigated damaged goods complaints promptly and resolved them efficiently.
Route Sales Specialist
Coca Cola Bottling Co Consolidated
Roanoke, VA
12.2016 - 06.2019
- Conducted regular market analysis to identify growth opportunities in assigned territory.
- Performed daily product delivery and restocking of shelves with merchandise.
- Maintained accurate records of sales activities and inventory levels for each account.
- Managed accounts receivable processes including collections, billing, and dispute resolution.
- Established relationships with customers by providing quality products and services.
- Trained new employees on the job responsibilities related to route sales specialist position.
Account Developer
Coca Cola Bottling Co Consolidated
Roanoke, VA
06.2016 - 12.2016
- Managed client relationships, maintained regular communication with customers, and provided exceptional service.
- Collaborated with sales team to develop successful account plans and strategies.
- Negotiated contracts with vendors to ensure optimal pricing and terms of service delivery.
- Coordinated with internal teams such as marketing, finance, operations. to ensure smooth execution of all projects related to accounts.
Full Service Field Representative
Coca Cola Bottling Co Consolidated
Roanoke, VA
01.2009 - 06.2016
- Created and managed sales reports to ensure accurate tracking of inventory, sales, and profits.
- Developed promotional campaigns to increase customer awareness of vending services.
- Maintained records related to cash handling procedures such as deposits and withdrawals from each machine.
- Resolved technical problems that arose with the vending machines including troubleshooting malfunctions when necessary.
- Planned routes for delivery drivers to maximize efficiency while ensuring all locations were serviced regularly.
- Recruited and trained new employees to meet job requirements.
Delivery Specialist
Coca Cola Bottling Co Consolidated
Roanoke, VA
07.2005 - 01.2009
- Managed daily delivery operations to ensure timely and accurate deliveries of goods.
- Coordinated with vendors and customers to ensure smooth delivery processes.
- Maintained records of shipments and invoices for tracking purposes.
- Processed orders accurately according to customer requirements.
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Education
Bachelor of Science - Sports Management
Bluefield College
Bluefield, VA12-2004
Skills
- Strong Work Ethic
- Route Planning Expertise
- Hazardous Materials Handling
- Logistics Planning
- Document Verification
- Word Processing
- Customer Relations
- Adaptability and Flexibility
- Dependable and Cooperative
- Logistics Coordination
- Tanker and Hazmat Endorsements
- Delivery Scheduling
- Electric Hand Trucks
- Forklift Operation
Timeline
CDL City Driver
Saia LTL Freight
06.2019 - Current
Route Sales Specialist
Coca Cola Bottling Co Consolidated
12.2016 - 06.2019
Account Developer
Coca Cola Bottling Co Consolidated
06.2016 - 12.2016
Full Service Field Representative
Coca Cola Bottling Co Consolidated
01.2009 - 06.2016
Delivery Specialist
Coca Cola Bottling Co Consolidated
07.2005 - 01.2009
Bachelor of Science - Sports Management
Bluefield College
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