Christopher Rakonczay
Clearwater
Summary
With a proven track record at Fresh Kitchen, I've excelled in staff management and operations management, enhancing store efficiency and customer satisfaction. Working in a Scratch Kitchen for the last 4 years has sharpened my knife skills as well as helped me master recipe execution. My leadership fostered team growth and optimized inventory control, demonstrating a blend of strategic oversight and interpersonal acumen. Achievements include significant improvements in service delivery and profitability, underpinned by a Servsafe Management Certificate.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Fresh Kitchen
05.2021 - Current
- Works hand in hand in General Manager to oversee all aspects of the restaurant including extensive work with the P&L and Weekly observations to improve stores efficiency.
- Motivated, Coached, and disciplined employees to maximize performance and grow/nurture relationships.
- Collaborated with the General Manager to maintain food cost, labor control, staffing par levels and overall health and cleanliness of the restaurant.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner. LAST. Listen, Apologize, Solve, Thank.
- All things Scheduling including review of all labor projections and forecasting to properly staff for upcoming events and seasons.
Kitchen Manager
Red Robin
01.2017 - 05.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Assistant General Manager/Kitchen Manager
Tijuana Flats
01.2013 - 01.2017
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced Team Member performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Education
Associate of Applied Science - Exercise Science
Heritage College
Jacksonville, Fl05-2010
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee relations
- Food safety and sanitation
- Employee scheduling
- Budget control
- Servsafe Management Certificate
- Menu development
Timeline
Assistant General Manager
Fresh Kitchen
05.2021 - Current
Kitchen Manager
Red Robin
01.2017 - 05.2021
Assistant General Manager/Kitchen Manager
Tijuana Flats
01.2013 - 01.2017
Associate of Applied Science - Exercise Science
Heritage College
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