Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Christopher Raybon

Frisco,TX

Summary

My name is Christopher Raybon II, and I am an inspired individual who is enthusiastic about helping team members meet and exceed objectives with compassionate leadership. I am resourceful in balancing customer, company and employee needs as an operational problem-solver with front-line experience, and I exercise a collaborative nature for the edification of team-members and the workplace as a whole.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

What's Cluckin'
Frisco , TX
01.2021 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Checked orders for quality and completeness.

Driver

ASUA Saferide
Tucson, AZ
08.2020 - 01.2021
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Adhered to company policies and procedures related to safety and security standards.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Transported riders to designated stops according to pre-determined schedules.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Checked vehicle after shift for damage.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Education

High School Diploma -

Wakeland High School
Frisco, TX
06.2023

Skills

  • Equipment Troubleshooting
  • Customer Service Management
  • Shift Checklists
  • Operations Support
  • Role Modeling
  • Sales Reporting
  • Inventory Counts
  • Policy and Procedure Enforcement
  • Team Motivation
  • Sales Expertise
  • Interpersonal Relations
  • Cash Handling
  • Creative Problem-Solving
  • Positive Attitude
  • Professional Appearance
  • Diplomatic and Fair
  • Strong Verbal and Written Communication

Affiliations

  • Dynamic Exercise (Physical Therapy)
  • Meditation
  • Kayak & Canoe
  • Hiking
  • Meditation
  • Breath-work
  • Juicing (Fruit, Vegetable, Nuts & Seeds)
  • Raw Plant-based Nutrition
  • FOREX Trader
  • Traveling

Certification

  • Food Handler's Certificate
  • Press Play Organics LLC (my juicing company)

Languages

Spanish
Limited

References

References available upon request.

Timeline

Shift Leader

What's Cluckin'
01.2021 - Current

Driver

ASUA Saferide
08.2020 - 01.2021

High School Diploma -

Wakeland High School

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Christopher Raybon