DENISE RAYFORD
Toledo,OH
Summary
Driven Assistant Store Manager With a proven track record at Salvation Army Thrift Store, excelling in inventory control and team leadership. Demonstrated success in enhancing store operations and employee performance, significantly improving efficiency and sales. Skilled in fostering customer engagement and adept at problem-solving, ensuring a positive and productive retail environment. With in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
26
26
years of professional experience
Work History
Assistant Store Manager
Salvation Army Thrift Store
2022.06 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
Materials Manager
Toledo Hospital2142
1999.03 - 2018.03
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Collaborated with procurement team to evaluate and onboard new suppliers.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Education
Associate of Applied Science - Computers
Davis Community College
Toledo, OH06.1995
Skills
Problem-Solving
Customer Service
Customer Service and Engagement
Retail Operations
Inventory Control
Customer Relations
Store Organization
Team Building and Leadership
Store Opening and Closing
Store operations
Employee Coaching
Loss Prevention
Timeline
Assistant Store Manager
Salvation Army Thrift Store
2022.06 - Current
Materials Manager
Toledo Hospital2142
1999.03 - 2018.03
Associate of Applied Science - Computers
Davis Community College
Similar Profiles
Isaiah RodriguezIsaiah Rodriguez
Volunteer at Salvation Army Thrift StoreVolunteer at Salvation Army Thrift Store
Deborah FaladeDeborah Falade
Retail Sales Associate at Salvation Army Thrift StoreRetail Sales Associate at Salvation Army Thrift Store
Jessica TiniJessica Tini
Retail Assistant Volunteer at The Salvation Army Thrift StoreRetail Assistant Volunteer at The Salvation Army Thrift Store