Motivated business professional bringing 15 years of entrepreneurial experience. Dedicated and personable with extensive experience in Home Maintenance , Janitorial and Housekeeping, and most recently Exterior commercial and residential - Pressure Washing, Soft Washing, and Roof Cleaning. Very goal oriented , and always eager to run full force to solve any problems and get a job completed correctly, efficiently, and always safely. Great at seeking and finding new clients and always utilize comfort to anyone strikes concern with full details on how a job will be done step by step.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Owner/Operator
Max Impact Power Washing LLC.
New Milford, CT
03.2014 - Current
Started company from the ground up
Pinned buildings and followed up with price estimate flyers left on doors and mailboxes.
Contacted local business that needed power washing provided detailed quotes and gave an honest opinion of what there customers may be seeing to also help them improve by hiring the services of the company
Trained and motivated employees to perform daily business functions.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Conducted target market research to discover customer needs and analyze competitor trends.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Introduced new methods, practices, and systems to reduce turnaround time.
Conducted audit inspections and independent checks to verify parts and materials.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Took classes to ensure proper chemical usage on specific surfaces to ensure no damage would occur to clients homes nd business
Housekeeping Attendant
Westin Hotel
Greenville, SC
10.2014 - 07.2015
Kept building entryway glass clean and polished for professional presentation.
Responded to requests from patrons for linens and toiletries.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
Cold Food Prep Chef/Store Front Cashier
Excutive Cusine In Flight Catering Inc.
New Milford, CT
11.2010 - 10.2014
Greeted customers and responded to requests for information.
Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
Called for back up cashiers during peak times to minimize wait time for customers.
Assisted with purchasing decisions and located merchandise for customers.
Supported front end procedures to keep items well-stocked to prevent shrinkage.
During non peak hours of customers , worked in the back in food preparations for salads, sandwiches, dessert platters and other gourmet cold cuisine platters for commercial jet catering clients.
Occasionally delivered catering to nearby tri- state airports dropping food at local private jet hangers to flight crew.
Worked over the phone with flight attendants to plan meals for clients and flight crew brainstorming ideas of what cuisine would best go with clients trip and what packing precautions were preferred along with scheduling proper delivery times with company drivers.
Kept kitchen area stocked for to go containers and supplies, dry goods and produce
Maintained a proper cleaning every night of closing for the next day of front and back of the house of the store, sweeping, vacuuming, mopping .
Followed a fresh look with managing the upkeep of all tri annual cleanings burnishing floors, steam cleaning kitchen walls, painting scuffed surfaces,, replacing fixture bulbs, power washing exterior of building.
Residential House Cleaner
Gail's Cleaning Service
New Milford, CT
01.2008 - 10.2014
Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
Adhered to professional house cleaning checklist.
Wiped down baseboards , cabinets, and crown molding on certain scheduled occasions
Removed old wax from wooden,tile and vinyl floors with burnisher.
Knowledge of application of chemicals and waxes.
Sanitized apartments after move-out or prior to move-in.
Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
Associate of Arts - Carpentry, Culinary Arts
Henry Abbott Technical High School
Danbury, CT
09.2009 - 06.2011
Skills
Relationship building
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Timeline
Housekeeping Attendant
Westin Hotel
10.2014 - 07.2015
Owner/Operator
Max Impact Power Washing LLC.
03.2014 - Current
Cold Food Prep Chef/Store Front Cashier
Excutive Cusine In Flight Catering Inc.
11.2010 - 10.2014
Associate of Arts - Carpentry, Culinary Arts
Henry Abbott Technical High School
09.2009 - 06.2011
Residential House Cleaner
Gail's Cleaning Service
01.2008 - 10.2014
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